Troubleshooting & help
For the moment Substance Painter on Creative Cloud is only available on Creative Cloud Enterprise plans. See substance3d.com for options as a consumer.
For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.
Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.
You can install Substance Painter and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.
This page shows you how to create a Substance Painter project.
This page shows you how to create a layer in Substance Painter.
This page shows you how to work with brushes in Substance Painter.
Community
Join the conversation.
