Windows Server
Adobe no longer supports user systems and client systems that are not compliant with the Transport Layer Security (TLS) 1.2 protocol. If you continue to use older versions of TLS, you could potentially lose access to all Adobe products and services.
Why am I seeing this page?
The Adobe apps, web page, or service you are trying to access requires a more secure network connection with your web browser, operating system, or app. It is mandatory to use TLS 1.2 for secure network communication and data exchange between users systems and Adobe apps and web services.
Adobe has deprecated support for lower versions of TLS (including TLS 1.0 and 1.1). For technical details around the TLS 1.2 protocol, see Frequently asked questions.
What can I do to resume the service?
Modern web browsers support TLS 1.2. Upgrading your browser can enable you to access these apps and services. You can download and install one of the following popular browsers:
If you're using another browser, ensure that it supports TLS 1.2.
Your operating system and application frameworks must also support TLS 1.2. If upgrading your browser does not resolve your problem, ensure that your computer meets the following system requirements: