Issue

When you open a document, import text or graphics, or convert PageMaker 6.5 - 7.x or QuarkXPress 3.3x - 4.1 files, you recieve the following error:

"The document [filename] uses one or more fonts which are not currently available on your system. The text will use a substitute font until the original font becomes available."

Details

  • The application displays a list of missing fonts with the alert message.
  • The missing fonts appear in the Missing section at the top of the Font menu.
  • Text that uses the missing fonts could be highlighted in pink.

Solution

Do one or more of the following solutions:

Solution 1: Install or activate the missing fonts.

Install the missing fonts (see "Installing fonts" in InDesign or InCopy Help for more information). If the fonts are already installed and you use a font management utility, make sure that the fonts are activated. If you use a font management utility, then consult the documentation included with the utility for instructions.

Solution 2: Install the font style or use only installed font styles.

InDesign and InCopy support only installed font styles. Some fonts, such as Critter, don't include bold or italic styles. In such cases, select the plain version of the font in InDesign or InCopy. Make sure that the font style (for example, Tekton Bold, Optima Oblique) is installed or change the font style to one that's available in InDesign or InCopy.

Solution 3: Reinstall missing fonts.

Make sure that the font appears in another application to verify that the font is installed correctly. If the font doesn't appear in another application, reinstall the font. After you install a font, it is sometimes necessary to restart the computer for the font to become available.

Note: Mac OS X installs and manages fonts differently than previous versions of Mac OS. For more information, see Troubleshoot font problems (Mac OS X) or see the Apple Support article "Mac OS X: Font Locations and Their Purposes" on the Apple website at http://docs.info.apple.com/article.html?artnum=106417.

Solution 4: Replace missing fonts.

Use the Find Font command to replace each instance of the missing font with an installed font.

The Find Font command doesn't replace fonts contained in imported graphics. If the missing font is in a placed EPS or PDF file, install the missing fon. Or, re-create the EPS or PDF file and embed the font.

Note: Replacing a font can change the appearance of the document if the installed font takes up more or less space than the missing font.

To replace a missing font:

  1. Open the document.
  2. Choose Type > Find Font.
  3. In the Find Font dialog box, select the missing font from the Fonts In Document list.
  4. Choose a new font style and font family from the Replace With menus.
  5. Click Find First and then Change or Change/Find to highlight and change individual instances of the missing font, or click Change All to replace all occurrences of the missing font.

Solution 5: Make sure that Type 1 (PostScript) fonts have an outline and bitmap file.

If the missing font is a Type 1 (PostScript) font, make sure that both an outline file and a bitmap file are in the following system-level folders:

Note: If you use a font management utility, such as ATM Deluxe, fonts can be stored elsewhere on the hard drive. ATM has not been tested on Vista and is not officially supported on the Vista operating system.

On Windows XP:

  • Outline files (.pfm): X:/Windows/Fonts, where "X" is the system drive
  • Bitmap files (.pfb, .afm): X:/Windows/Fonts, where "X" is the system drive

On Windows 2000:

  • Outline files (.pfm): X:/Winnt/Fonts, where "X" is the system drive
  • Bitmap files (.pfb, .afm): X:/PSFONTS, where "X" is the system drive

On Mac OS X:

Note: Adobe Type 1 (PostScript) bitmap files use the font name. Outline files use a shortened version of the font name (for example, "Isabe" for the Isabella font). To verify whether a file is a Type 1 Outline, Bitmap, Suitcase file, a TrueType file, or an OpenType fonts from Adobe file, select the file. Then choose File > Get Info in the Finder and look at the Kind field.

  • Library/Fonts
  • System Folder/Fonts
  • User/Library/Fonts
  • User/Library/Application Support/Adobe/Fonts
  • Applications/Adobe InCopy [Version] /Fonts
  • Applications/Adobe InDesign [Version] /Fonts

Solution 6: Re-create the Adobe font list files.

On Windows:

  1. Quit all Adobe applications.
  2. Choose Start > Search > For Files or Folders.
  3. Search for the font list files:

    • On Windows XP and Windows Vista , type "Adobefnt*.lst" (including the quotation marks) in the All Or Part Of The Filename box, and then click Search.
    • On Windows 2000, type "Adobefnt*.lst" (including the quotation marks) in the Named box, and then click Find Now.
  4. Select all files listed, and choose File > Delete. (If you delete a font list file for another Adobe application, the file is re-created the next time the Adobe application is started.)
  5. Restart InCopy or InDesign. The font list files are re-created during startup.

On Mac OS X:

  1. Quit all Adobe applications.
  2. Choose File > Find, and do one of the following:
    • -On Mac OS X v10.4.x, click the Computer button, type Adobefnt in the text field beside File Name Is, and then click Enter.
    • On Mac OS X v10.2.x-v10.3.x, choose Local Disks from the Search In menu, type Adobefnt in the box beside File Name Is, and then click Search.
  3. Select the file, and choose File > Move to Trash.
  4. Repeat steps 2-3 for the files Adobefnt05.lst and Adobefnt06.lst.
  5. Restart InCopy or InDesign. The font list files are re-created during startup.

Note: For Mac OS 10.5x, if no adobefnt.lst file is found, then make sure  that you add system files in the search criteria in the File > Find dialog box.

  1. Select Other in the in the Kind drop down menu and wait for the Select a Search Attribute dialog to come up
  2. Type system.
  3. Select System Files from the list and then click OK.
  4. Also check the In Menu box if you want System Files to appear in your criteria in the future.

Solution 7: Reduce the number of active fonts or troubleshoot damaged fonts.

InCopy or InDesign may not recognize fonts if there are too many fonts or if one or more fonts are damaged. For more information on reducing the number of fonts or checking for damaged fonts, see one of the following documents:

Additional Information

InCopy and InDesign check for missing fonts when opening files or importing text or graphics. If the application cannot locate a font, it returns an alert and lists the font in the Missing section of the Font menu. By default, InCopy and InDesign highlight in pink all text that uses a substituted font. To disable this highlight, choose File > Preferences > Composition (Windows) or InDesign > Preferences > Composition (Mac OS X), and then deselect Substituted Fonts.

InDesign can find Adobe fonts in either the system-level fonts folder, or the Adobe application-specific fonts folders. InDesign installs fonts to the locations listed below.

Fonts that InDesign and InCopy CS2 install

InDesign CS2 and InCopy CS2 install the following OpenType fonts from Adobe in [Macintosh HD] /Library/Application Support/Adobe/Fonts/ (Mac OS) or Program Files/Common Files/Adobe/Fonts/ (Windows):

  • Adobe Caslon Pro
  • Adobe Garamond Pro
  • Adobe Jenson Pro
  • Adobe Ming Std
  • Adobe Myungjo Std
  • Adobe Song Std
  • Caflisch Script Pro
  • Kozuka Gothic Pro
  • Kozuka Gothic Std
  • Kozuka Mincho Pro
  • Kozuka Mincho Std
  • Letter Gothic Std
  • Lithos Pro
  • Myriad Pro Condensed
  • Poplar Std
  • Ryo Text Std
  • Trajan Pro
  • Ryo Display Std

Fonts that InDesign and InCopy CS3 install

InDesign CS3 and InCopy CS3 install the following OpenType fonts from Adobe in [startup drive] /Library/Fonts/ (Mac OS) or [startup drive]\Windows\Fonts\ (Windows):

  • Adobe Caslon
  • Adobe Garamond
  • Arno
  • Bell Gothic
  • Bickham Script
  • Birch
  • Blackoak
  • BrushScript
  • Chaparral
  • Charlemagne
  • Cooper Black
  • Eccentric
  • Garamond Premier Pro
  • Giddyup
  • Hobo
  • Kozuka Gothic
  • Kozuka Mincho
  • Letter Gothic
  • Lithos
  • Mesquite
  • Minion
  • Myriad
  • Nueva
  • OCR-A
  • Orator
  • Poplar
  • Prestige Elite
  • Rosewood
  • Stencil
  • Tekton
  • Trajan

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy