PDFs, with particular font dictionaries, when placed into Adobe InDesign CS4 and exported to PDF, will result in some or all of their text not being drawn correctly when viewed in Acrobat 8.x or earlier versions, or rendered in an imaging system which uses the Adobe PDF Library version 8.x or earlier.


The fonts in the original PDF are embedded as symbolic fonts. Acrobat and PDF Library 8.x and earlier are not capable of correctly rendering symbolic fonts if the font encoding doesn't contain the glyph names for every glyph in the font.

Solution 1: Install the InDesign CS4 6.0.4 update

Download the update from the Adobe website at


Update through the Adobe Update Manager

In Adobe InDesign CS4 do the following: 

  1. Help > Updates
  2. Select Show Details in the first Adobe Updater window
  3. Select  Adobe InDesign  CS4 6.0.4 update from the list of available updates 
  4. Click Download and Install Updates


Solution 2: Export with the PDF/X-4 standard enabled.

This standard has a requirement for font encoding which prevents this issue from appearing in the resulting PDF when selected.

Note: This does not mean that you need to use the PDF/X-4 PDF Preset. You can use any settings, as long as the PDF/X-4 standard is also selected. 

  1. Choose File > Export and select Adobe PDF as the format.
  2. Choose a destination, and click Save.
  3. In the Export Adobe PDF dialog box, choose PDF/X-4:2008 from the Standard options.
  4. Set any other options that are needed, then click Export.
Export with the PDF/X-4 standard enabled


If needed, you can convert the PDF to another standard using Acrobat Professional.

  1. In Acrobat and choosing File > Save As, then choose PDF/X as the format.
  2. Click on the Settings button to choose which PDF/X-based standard is needed for your use.
  3. Choose a color profile to match your viewing/printing condition.
  4. Choose to apply corrections as needed, then click OK.
  5. Choose a destination, then click Save. 


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