AEM Forms Workbench 6.1 fails to install with "Could not create the virtual machine"


After you double-click "run_windows_installer.bat", the installer will fail to initialize with the error "Could not create the virtual machine" as per screenshot below:



You can fix this issue following one of the methods below:


1. Add an environment variable to increase the maximum memory allocated to the Java Virtual Machine:

  • Open the Control Panel 
  • Go to System
  • Go to Advanced Systems Properties
  • Click on Environment Variables
  • In System Variables, click Add
  • New Variable Name: _JAVA_OPTIONS
  • New Variable Value: -Xmx512M
  • Close the Windows
  • Execute "run_windows_installer.bat" again
2. Add the required parameter in the install launcher:
  • Open the "run_windows_installer.bat" with a text editor
  • Modify the script as per below:

@echo off

@setlocal enableextensions

@cd /d "%~dp0"

set _JAVA_OPTIONS=-Xmx512M

if not "%1" == "" goto ARG_MSG

set Installer=.\6.1\Disk1\InstData\Windows\VM\install.exe

start "" "%Installer%"

goto END


echo  Arguments are not supported, navigate to "%Installer%" to use them directly with the executable

goto END


  • Save and close the file
  • Execute "run_windows_installer.bat" again