Sometimes AAM customers want to receive or send files to ftp-out.demdex.com or ftp-in.demdex.com using a secured connection, that is, insert RSA public keys on Audience Manager server to allow them key authentication.

Environment

  • Audience Manager
  • RSA public key
  • Customer Care

 

Steps

If you add an RSA key or update one for Audience Manager, contact Customer Care at 'amsupport@adobe.com' to request help.
Your customer Care representative does the necessary to inform Engineering of this request so that it gets processed.

The notion of private / public key is not isolated to Adobe processes. There is a lot of information around this in different places on the Internet, a good example being this page at https://kb.iu.edu/d/aews

 

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