Correspondence Management has built-in, default support for 210 special characters that you can insert in letters with ease.
For example, you can insert the following special characters:
- Currency symbols such as €,¥, and £
- Mathematical symbols such as ∑, √, ∂, and ^
- Punctuation symbols as ‟ and ”
You can insert special characters in letters:
- In the text editor
- In an editable, inline module in a correspondence

The admin can add support for more/custom special characters by customization. This article provides the instructions on how you can add support for additional, custom special characters.
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In the apps folder, create a folder named specialcharacters with path/structure similar to the specialcharacters folder (located in the textEditorConfig folder under libs):
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Ensure that the Overlay Node dialog has the following values:
Path: /libs/fd/cm/ma/gui/configuration/textEditorConfig/specialcharacters
Overlay Location: /apps/
Match Node Types: Checked
참고:
Do not make changes in the /libs branch. Any changes you do make may be lost, because this branch is liable to changes whenever you:
- Upgrade on your instance
- Apply a hot fix
- Install a feature pack
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To... Complete the following steps Add a custom special character - Add a child node under “/apps/fd/cm/ma/gui/configuration/textEditorConfig/specialcharacters” with mandatory properties.
- Click Save All
- Refresh the Text Editor\Create Correspondence UI to see the changes.
Update an existing special character's properties - Overlay the node to be updated as explained above and verify tags and classes.
- Change any values, such as caption, value, endValue, and multipleCaption.
- Click Save All.
- Refresh the Text Editor\Create Correspondence UI to see the changes.
Hide a special charcter - Overlay the node to be hidden under “/apps/fd/cm/ma/gui/configuration/textEditorConfig/specialcharacters"
- Add sling:hideResource (Boolean) property to the node (under apps) to be hidden.
- Click Save All.
- Refresh the Text Editor\Create Correspondence UI to see the changes.
Hide multiple special charcters - Add the property "sling:hideChildren (String or String[])" to “/apps/fd/cm/ma/gui/configuration/textEditorConfig/specialcharacters”.
- Add node names (special characters to be hidden) as values for "sling:hideChildren" property.
- Click Save All.
- Refresh the Text Editor\Create Correspondence UI to see the changes.
Order special characters - Add a child node under “/apps/fd/cm/ma/gui/configuration/textEditorConfig/specialcharacters” with mandatory properties.
- Add "sling:orderBefore (String)" property to the newly-created child node.
- Add node name as value before which newly added special charcter is to be shown.
- Click Save All.
- Refresh the Text Editor\Create Correspondence UI to see the changes.