Issue

You have an auto advanced workflow that is supposed to advance automatically to the next step if not resolved in the predefined time. However, that workflow stays in the same step.

Solution

By default, the notification service is disabled. Do the following to enable it:

  1. Connect to your instance via Cqd.
  2. Open the /apps/CFC/templates/Workflow/notification_config.any file.
  3. Change the line:
    /state "off" # on = notification is enabled, off = is disabled

    to

    /state "on" # on = notification is enabled, off = is disabled
  4. Restart your instance.

Additional information

This issue can occur when the notification service is disabled.

이 작업에는 Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License의 라이센스가 부여되었습니다.  Twitter™ 및 Facebook 게시물은 Creative Commons 약관을 적용받지 않습니다.

법적 고지 사항   |   온라인 개인 정보 보호 정책