What is an IMS Org ID?
It is a unique ID that is given to your instance when you first log onto Adobe Experience Cloud. It should be in the format: xxx@AdobeOrg.
For more information, please refer to Adobe Experience Cloud documentation.
Where can I find my IMS Org ID?
One way is to navigate to Adobe Experience Cloud Home > Administration. You will find your IMS Org ID at the bottom of Administration Quick Access section. You can find more detailed information in the Adobe Experience Cloud documentation.
The other way is to launch Admin Console. Your IMS Org ID will be visible in your URL, it should look something like: https://adminconsole.adobe.com/xxx@AdobeOrg/overview.
Why do I need to know my IMS Org ID?
What if I have multiple IMS Org IDs?
You may have more than one IMS Org ID if you have access to multiple Adobe solutions. In this case, the correct IMS Org ID you should be using is the one you see under your Adobe Campaign instance.
If you have the same IMS Org ID for Adobe Campaign and Adobe Analytics, this is great. Having one IMS Org ID between Analytics and Campaign is a requirement if you plan to integrate the solutions to take advantage of complex use cases such as shopping cart abandonment (for AA + AC).
If you have different IMS Org IDs for Adobe Campaign and Adobe Analytics, please reach out to Customer Care to get them aligned.
How can I know that my Adobe Campaign instance is hosted on AWS or not?
doe-macOS% nslookup myinstance.campaign.adobe.com Server: 188.8.131.528 Address: 184.108.40.2068#99 Non-authoritative answer: myinstance.campaign.adobe.com canonical name = myinstance-mkt-prod1.campaign.adobe.com. myinstance-mkt-prod1.campaign.adobe.com canonical name = myinstance-mkt-prod1-1.campaign.adobe.com. Name: myinstance-mkt-prod1-1.campaign.adobe.com Address: 12.34.567.89
If you would like to be migrated to AWS, please start the process by contacting your Customer Success Manager.
What is the Control Panel?
The Control Panel empowers product admins to directly manage various settings and monitor capacity of SFTP servers connected to Adobe Campaign.
Please find more detailed documentation on our Control Panel overview page.
What are some of the current capabilities of the Control Panel?
As of May 2019, you will be able to track storage, whitelist IPs, and manage SSH keys for your SFTP servers on your own based on your needs.
For more information, refer to the Control Panel supported actions documentation.