After installing Microsoft Windows XP Service Pack 2, HomeSite/HomeSite+ may crash when being launched.
There are two reasons why this may occur:
- Write access to the Windows registry is being denied to HomeSite
- The person launching HomeSite does not have administrator rights to the machine
The steps below provide several possible solutions to this problem. Begin with step 1, and then continue until HomeSite launches successfully:
- The first time you launch HomeSite, disable any spyware or anti-virus software that might cause write access to the registry to be denied. You will restore all your options to what they were before. Here are the steps suggested by one of our users:
- Verify you have the correct permissions to launch HomeSite.
The following external link provides information about administrator rights and HomeSite:
FAQ: Does Homesite 5.x only work under an Administrator account?
FAQ: What user permissions do I need for HomeSite under WinNT/2k/XP?