Note:

This issue has been fixed in the 7.0.1 update to Lightroom Classic CC released on October 26, 2017. Now, the Remove Old Versions option in the Creative Cloud dekstop app is disabled by default for users upgrading to Lightroom Classic CC. See this blog post for details.

Note:

If you uninstalled Lightroom 6 accidentally while updating to Lightroom Classic CC, skip to the Reinstall Lightroom 6 section.

Issue

While updating to Lightroom Classic CC from previous versions using the Creative Cloud desktop app—for instance, while upgrading from Lightroom 6 to Lightroom Classic CC—the previous versions of Lightroom are uninstalled by default.

Cause

By default, all previous versions of apps are uninstalled when you update to the latest version using the Creative Cloud desktop app. If you want to retain the previously-installed versions of the apps, you must change the default update settings in the Creative Cloud desktop app.

Solution

  1. In the Creative Cloud desktop app, click the Update button corresponding to Lightroom Classic CC.

    lr-1
  2. In the You're Updating To Lightroom Classic CC dialog, click Advanced Options.

    lr-2
  3. Deselect Remove Old Versions.

    lr-3
  4. Click Update.

    The Creative Cloud desktop app installs Lightroom Classic CC while retaining the previous versions of Lightroom installed on your computer.

Reinstall Lightroom 6

If you already uninstalled Lightroom 6 accidentally while updating to Lightroom Classic CC, follow these steps to install it again:

  1. Uninstall Lightroom Classic CC from your computer. Follow the instructions in Uninstall Creative Cloud Apps.

  2. Download the Lightroom 6 installer from Download Photoshop Lightroom and install it again on your computer.

  3. Follow these steps to update to Lightroom Classic CC while retaining the versions of Lightroom installed earlier.

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