Acrobat removes Acrobat XI and plug-ins compatibility issue

Acrobat: Plug-in compatibility issue

When Adobe Acrobat is installed using the Adobe Creative Cloud Desktop application, it removes Acrobat XI along with all plug-ins. When the 32-bit third-party plug-ins need to be reinstalled to the Acrobat folder, the install location is unknown, and the 32-bit plug-ins stop working on Mac OS.

Solution: Acquire 64-bit plug-in versions and copy them to the appropriate folder

Acrobat is now a 64-bit application on Mac OS. Therefore, for its plug-ins, it also uses 64-bit architecture. All the plug-ins that ship along with Acrobat are built for 64-bit architecture. However, third-party plug-ins built using the 32-bit architecture may not be compatible with Acrobat. Contact the respective plug-in developer and obtain a 64-bit version of the plug-in.

Note: This issue is specific to Mac OS only, and does not occur on Windows. On Windows, the existing third-party plug-ins can continue to be installed to the Adobe\Acrobat\Acrobat\plug_ins subfolder of the installation location for the subscription license and Adobe\Acrobat 2015\Acrobat\plug_ins for the Classic (Perpetual) license.

Also, on Mac OS, due to certain changes to Mac OS Gatekeeper (OS 10.9.5 and higher), Adobe plug-ins are now “V2 signed,” and therefore, no plug-ins can be installed in Acrobat’s installation location (/Applications/Adobe Acrobat).

Once you have the 64-bit third-party plug-ins, follow the steps below to copy them into the appropriate folder.

  1. If you have an Acrobat subscription, open Finder and go to the following location:

    • To install plug-ins for the current user: ~/Library/Application Support/Adobe/Acrobat/DC/
    • To install plug-ins for all users: /Library/Application Support/Adobe/Acrobat/DC/

    If you have Acrobat Classic/Perpetual license, open Finder and go to the following location:

    • To install plug-ins for the current user: ~/Library/Application Support/Adobe/Acrobat/2015/
    • To install plug-ins for all users: /Library/Application Support/Adobe/Acrobat/2015/
  2. Open the Plug-ins folder if present at the location. If it's not present, create one with the name Plug-ins.

  3. Copy your 64-bit plug-ins into the Plug-ins folder.

  4. Quit Acrobat if it's running, and relaunch Acrobat.

Pastaba:

If a plug-in is installed both for "current user" and "all users", the plug-in installed for "all users"  takes precedence.

 Adobe

Gaukite pagalbą greičiau ir lengviau

Naujas vartotojas?

Adobe MAX 2024

Adobe MAX

The Creativity Conference

Spalio 14–16 d. Miami Beach ir internetu

Adobe MAX 2024

Adobe MAX

The Creativity Conference

Spalio 14–16 d. Miami Beach ir internetu