Paskutinį kartą atnaujinta
2025-02-26
Use one of two methods to delete agreements from your Acrobat Sign account
Administrators have two options to delete an agreement from the Acrobat Sign system:
- Deletes agreements automatically after they reach a terminal state (completed, abandoned, or expired).
- Deletion takes place after an Admin established time span.
Explicit (manual) deletion via GDPR tools:
- Requires a Privacy Admin to find and explicitly delete an agreement.
- Entirely manual.
Pastaba:
Only Privacy Admins can use GDPR tools, and they can only delete agreements that have been generated by a user in their account.
- Non-Admin users who need to delete an agreement must contact their local Admin team.
- Support may not delete agreements from the system.
- Admins don't have the authority to delete agreements that are sent from users in a different account.
- Users that want to hide agreements from their view (vs deleting them) may do so under their own authority on the Manage page.
Additional information
- Only the agreements, which are not actively in-process, can be deleted.
- Agreements that are in-process must first be canceled/declined/expired
- Once a transaction has been deleted, it cannot be recovered
