Find answers to questions about price changes for Adobe Captivate for teams.

Why are prices increasing for Adobe Captivate?

We have offered a host of new features in Adobe Captivate over the past few years such as enhanced responsive learning, support for Adobe Fonts, and a new learning community without changing our product prices. We’re now making a modest adjustment in the Adobe worldwide pricing, which takes effect on February 12, 2019.  We will continue to invest in creating the world’s best eLearning authoring tools. We recently launched the 2019 release of Adobe Captivate with support for creating interactive video and virtual reality content. New and renewing subscribers can experience the value of these new features in the 2019 release of Adobe Captivate.

Learn more about our pricing updates on the Adobe Blog.

How are prices changing for Adobe Captivate?

Pricing varies by plan. The new pricing will appear on the Plans page beginning on February 12, 2019.

I have an existing plan. When is my price increasing?

If you have an annual plan and you:

  • Prepay annually — the new Adobe price on existing licenses goes into effect at the end of your annual term that ends on or after February 12, 2019.
  • Add licenses to your existing plan — the new Adobe price goes into effect on February 12, 2019, for any added licenses.

How does this change affect existing Adobe customers who purchased through the Value Incentive Plan (VIP)?

  • Beginning on February 1, 2019, all add-on and renewal licenses will be at the Adobe VIP price.
  • Adobe VIP members who have opted in to a three-year commit amendment will experience new pricing for add-on and renewal licenses after the three-year commit term comes to an end.

I received an email about the price increase. What other factors affect my price?

If you purchased at an Adobe promotional price and are coming to the end of your promotional period, your renewal will reflect the shift to Adobe’s standard price. 

How do I change or cancel my plan?

Adobe Captivate for teams admins: You can manage your account in the Admin Console. To cancel outside the renewal period, contact Adobe Customer Care.

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