If you see a Missing Fonts message when you open a file in one of your desktop applications, this means that the file uses fonts that you don’t currently have on your computer. If you proceed without resolving the missing fonts, a default font will be substituted. Since this can significantly affect the appearance of your document, it's always a good idea to locate any missing fonts.
If you're working in a desktop app with Typekit fully integrated (such as InDesign, Photoshop, and Illustrator), the Missing Fonts window will appear showing any missing fonts that can be synced from Typekit.
You will need to be connected to the internet, and logged in to the Creative Cloud desktop application. Also make sure that Typekit is turned On in the CC desktop app (Settings > Preference > Creative Cloud > Fonts).
If there is any problem syncing the font, you'll see an error message in the Missing Fonts dialog and in the Creative Cloud desktop application.
- Error message: “A font with the same name is already installed”
- Error message: “Unable to sync one or more fonts”
If you see a different error or encounter another problem with font syncing, consult our troubleshooting guide for suggestions.
For applications that don’t have Typekit integration built in, you'll see a variety of different messages when fonts are missing from the document. In this case, you can sync new fonts directly from the Typekit website. Once synced, the Creative Cloud desktop app will make the fonts available to any applications on your machine. You may need to restart the application after syncing new fonts before they show up in the font menu.
Note: Some applications may not have a missing fonts alert at all, they may just replace the fonts automatically with defaults.
If you’ve browsed Typekit.com and can't find the font you’re looking for, you can try searching for a perpetual license for the font on a service like Fontspring, or select suitable replacement fonts from your system defaults.
Alternatively, you may have a replacement font (not from Typekit) on your machine, but its not active. In this case, you can either use your operating system's tools (Mac: Applications > Font Book or Win: Control Panel > Appearance and Personalization > Fonts) or your own font management tool, to locate and activate the font.
Most issues with font syncing can be resolved by reviewing Troubleshooting Guide: syncing fonts.
Why isn’t the font I synced from Typekit available in the font menu?
If restarting the application doesn’t do the trick, see the Why isn’t the Typekit font added to the font menu guide that walks through a few other things you can try.
Why don’t my synced fonts show up in my font manager?
Fonts you have synced from Typekit are managed through your Typekit account and the Creative Cloud desktop application. The synced fonts aren’t installed on your computer the same way that your local fonts are, so they won’t show up in your font management software or in the system fonts folder.
The font I need is in the Typekit library, but it says I need to upgrade.
Confirm first that your Creative Cloud plan gives you access to the fonts you need. If you’re logged in with a free Creative Cloud plan, you will only be able to use the fonts in the Limited library on Typekit.
To sync missing fonts from Typekit (Illustrator, InDesign):
- In the Missing Fonts window, review all the fonts that can be synced from Typekit.
- Click Sync Fonts.
Once the fonts are synced from Typekit, they're automatically applied to the text in your document.
If there is no check box next to the font it means that there is no matching font on Typekit. In this case you'll need to find a replacement font. See Find Missing Fonts (Typekit workflow) for more information.
To sync missing fonts from Typekit (Photoshop):
- In the Missing Fonts window, click the menu beside each missing font and choose one of the following actions:
- Click Resolve Fonts.
• Leave the selection as is to sync the font from Typekit
• Choose Don't Resolve to leave your document unchanged
• Replace the font with another font from Typekit
To browse the Typekit library for missing fonts:
- Go to Typekit.com.
- Log in with your Adobe ID.
- Click Browse Fonts.
- Search for the desired font and select it.
- Click + Use fonts.
Contributor: Delicious Design League