Install log error: "License store does not allow writing" | Adobe Creative Suite 5.5, Adobe Creative Suite 5

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Applies to: Adobe After Effects CS5 Adobe After Effects CS5.5 Adobe Bridge CS5 Adobe Bridge CS5.5 Adobe Dreamweaver CS5 Adobe Dreamweaver CS5.5 Adobe Fireworks CS5 Adobe Illustrator CS5 Adobe InCopy CS5 Adobe InCopy CS5.5 Adobe InDesign CS5 Adobe InDesign CS5.5 Adobe Photoshop CS5 Adobe Premiere Pro CS5 Adobe Premiere Pro CS5.5 Contribute CS5 Creative Suite CS5 Creative Suite CS5.5 Encore CS5 Extension Manager CC Flash Catalyst CS5 Flash Catalyst CS5.5 Flash Professional CS5 Flash Professional CS5.5 Soundbooth

The following error appears in your Creative Suite 5 or 5.5 activation log:

License Store Access Failure: License store does not allow writing (213:11)

This error occurs when the SLStore Folder is set to read-only. To resolve it, remove the read-only check from the SLStore folder (Windows) or give it read/write access (Mac OS).

Navigate to C:\Documents and Settings\All Users\Application Data\Adobe\.

Right-click the SLStore folder and choose Properties.

Deselect the Read-Only checkbox.

Launch the Creative Suite 5 application.

Navigate to C:\ProgramData\Adobe.

Right-click the SLStore folder and choose Properties.

Deselect the Read-Only checkbox.

Launch the Creative Suite 5 or CS5.5 application.

Navigate to /Library/Application Support/Adobe.

Control-click the SLStore folder and choose Get Info.

Deselect the Locked checkbox.

In the Sharing & Permissions section, make sure that the admin user has read/write access. For more assisistance, see the following technical documents on how to set file permissions.

Launch the Creative Suite 5 or CS5.5 application.

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Error: "License store does not allow writing" | Install log

Issue

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Windows XP

Windows Vista/Windows 7

Mac OS

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