On this page Issue Solution Applies to: InCopy CC Issue When you try to open a package (.icap) file in InCopy CC 2019, you get the following error message: An error occurred opening the package file. Solution Windows Quit Adobe InCopy CC 2019. Download CopyPlugin_Win.zip and extract its content to desktop. Download Get file CopyPlugin_Win.zip Find and double-click CopyPlugin.vbs from the extracted folder. Browse and select Adobe InCopy CC 2019 application folder. Click OK. The plug-in is installed and you get the message once InCopy is successfully updated. Click OK. Launch InCopy CC 2019 and open the package (.icap) file. macOS Quit Adobe InCopy CC 2019. Download CopyPlugin_MAC.zip and extract its content to desktop. Download Get file CopyPlugin_MAC.zip Find and double-click CopyPlugin_MAC.app from the extracted folder. Browse and select Adobe InCopy CC 2019.app. Click Choose. The plug-in is installed and you get the message once InCopy is successfully updated. Click OK. Launch InCopy CC 2019 and open the package (.icap) file. Twitter™ and Facebook posts are not covered under the terms of Creative Commons. Legal Notices | Online Privacy Policy
