Quit Adobe InCopy CC 2019.
Last updated on
Issue
When you try to open a package (.icap) file in InCopy CC 2019, you get the following error message:
An error occurred opening the package file.
Solution
Windows
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Download CopyPlugin_Win.zip and extract its content to desktop.
Download
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Find and double-click CopyPlugin.vbs from the extracted folder.
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Browse and select Adobe InCopy CC 2019 application folder.
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Click OK.
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The plug-in is installed and you get the message once InCopy is successfully updated. Click OK.
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Launch InCopy CC 2019 and open the package (.icap) file.
macOS
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Quit Adobe InCopy CC 2019.
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Download CopyPlugin_MAC.zip and extract its content to desktop.
Download
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Find and double-click CopyPlugin_MAC.app from the extracted folder.
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Browse and select Adobe InCopy CC 2019.app.
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Click Choose.
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The plug-in is installed and you get the message once InCopy is successfully updated. Click OK.
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Launch InCopy CC 2019 and open the package (.icap) file.
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