User Guide Cancel

Learning Objects

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
    6. Learning Manager compliance to GDPR
    7. Accessibility in Learning Manager
    8. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Learning Manager orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Impersonate a Learner and Manager
    15. Multiple SSO Logins
    16. Peer accounts
    17. Create and modify skills and levels
    18. AI-based recommendation of courses
    19. Gamification
    20. Customize learner homepage
    21. Badges
    22. Color themes
    23. Learner transcripts
    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
    28. Adobe Connect integration
    29. Settings
    30. Notifications
    31. iPad & Android tablet users
    32. Getting started as Administrator
    33. Purge users
    34. Tags
    35. Learning Manager Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Learning Manager
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

Learning Manager Learning Programs are renamed to Learning Paths. This change happens immediately after the October 2021 release and the terminology of Learning Path is reflected for all roles.

This document consists of information about learning objects for managers.

A Manager can enroll the learners under him in courses, learning programs and certifications. For more information and steps to follow to enroll, see Enroll Learners.


Viewing courses

As a manager, you can view a list of all available courses. Click Courses on the left pane to view the list of courses with search and filter options. You can also view the course effectiveness percentage for each course on the course thumbnails. Note that you can only enroll team members to courses which are visible to you under the learner application.

List of all the retired courses can be viewed by clicking the Retired tab.

View quiz scores

  1. Click course name on the course thumbnail.
  2. Click Quiz Score on the left pane.

You can view the quiz scores of any particular course based on user name or based on each question. Choose By User or By Question tabs accordingly. You can only see the quiz score of your team members.

Choose the instance type from the drop-down list to view the scores based on each instance of the course.

Manage learners list for a course

As a manager you can manage learners list for your team members.

  1. Click course name on the course thumbnail.
  2. From the left pane, click Learners.
Manage learners for a course
Manage learners for a course

You can perform the following actions from the Learners page:

  • Select the Learner you want to remove, and click Actions > Remove.
  • Select the Learner whose attendance you want to mark, and click Actions > Mark Complete.

To allow learners to reset a module and consume the module again, click Reset. From the pop-up dialog box, click Yes to confirm the Reset. Modules that have been completed cannot be reset. Only failed or incomplete modules can be reset.

You can also export the learners list in an excel sheet. To export the learners list, click Actions > Export.

If there are multiple instances for a course, the learners list in excel is provided in each tab separately. The learners list consists of learner name, status and selection criteria. Learners status can be Not started, or In progress, or Completed

View L1 and L3 feedback

You can view the L1 feedback provided by learners for a course and the L3 feedback provided for members of your team.

  1. Click any course tile in the Courses list.
  2. Click L1 Feedback or L3 Feedback on the left pane to view the feedback received.
  3. Select the instance from the drop-down list to view the feedback for that particular instance.

Preview courses

Manager can preview courses by clicking the Preview as learner option while viewing the course modules.

  1. Click Courses on the left pane after you log in.
  2. Click any course tile from the list of courses on the page.
  3. Click Preview as learner from the left pane and click the module name on the page to preview the course module in the player.

Course effectiveness

Course effectiveness is evaluated to understand the usefulness of a course to the learner. It is a combination of results from learner feedback on the course content, the course quiz results for a learner and the manager’s feedback evaluating a learner based on learnings from the course.

You can view the course effectiveness rating on the course thumbnails as shown in the below snapshot. You can see the rating for this course as 100.

The course effectiveness rating value is arrived considering L1, L2 & L3 feedback values. To view the breakup of each feedback, click the course effectiveness value. A pop-up appears as shown below.

In this sample snapshot, 1 out 1 users received all the three feedbacks, hence the score is 100/100. From this table, you can understand that if any of the three feedbacks (L1, L2 and L3 ) are not provided for a course, there is a negative impact on the overall effectiveness. Click the down-arrow at the lower-right corner of the pop-up to view how course effectiveness calculations are done.

As per the pie-chart shown above, more weightage is given to L3 feedback from manager.

Searching courses, learning Programs and Certifications

Adobe Learning Manager makes it easier for you to find the courses/learning programs of your choice quickly. You can search for your courses in two ways:

  1. Using Search field. Click search icon displayed at the upper-right corner. A search field appears. Type the course name or any keywords associated with your courses to locate your courses/learning programs. You can also search using predefined tags like Captivate, C, Java, and HTML. Tags are searchable inside Search field, which means the tags are displayed in search field as you type. Search can be executed by using unique id as well.
  2. By filtering list of courses/learning programs/Certifications using the filters. You can filter the courses by the state such as All, published and Retired.

You can search based on competencies by clicking Competencies and choosing them. As a manager you can sort the courses in four ways, to better locate your required course. Click Sort By and choose alphabetical ascending order, alphabetical descending order, course updated date, or effectiveness of courses:

You can sort learning programs in three ways: alphabetical ascending order, alphabetical descending order and based on updated date.

Enrolling learners into courses

Managers enrolls some learners to mandatory courses as per organization requirements:

  1. Hover your mouse on any published course tiles and click Enroll learners.
    Alternatively, click any published course tile and click learners on the left pane. A page appears with a list of learners. Click Enroll.
    Enroll learners dialog appears.
  2. Enter learners name or profile to choose the learners and click Save.

You can only enroll learners who belong to your team.

Learning Programs


Manager can enroll, view quiz scores, L1 & L3 feedback and unenroll only his reporters.

Add learners to a learning program

  1. In Manager mode, click Learning Programs on the left pane.
  2. Select the published learning program from the list of tiles, to which you want to add learners.
  3. Click Learners on the left pane under Program reports category. Note: Learning Program must be published before adding learners.
  4. Click Enroll link in the page.
  5. Start typing the learners name or profile and choose the learners from the drop-down list of learners. Click Save.

View quiz scores

1. Click any learning program tile.

2. Click Quiz Score on the left pane.

You can view the quiz scores of any particular learning program based on user name or based on each question. Choose By User or By Question tabs accordingly. Quiz scores appear for one course at a time. Change the course name from the drop-down to view the quiz scores for other courses. You can also export quiz scores of each course. Choose the instance type from the drop-down list to view the scores based on each instance of the learning program.

Unenrollment for learners

Manager can unenroll a learner if the learner has not yet started the learning program.

Mark completion

A manager can mark a LP complete for learners. For more information, see Mark completion.


Enroll learners to the certification

You can enroll learners to the certification in two ways. Follow the steps below to enroll learners.

  1. Click Certifications on the left pane after you log in as a Manager. From the Published tab list, hover the mouse on each certification and click Enroll learners. Alternatively, click any published certification tile and click Learners from the left pane. Click + Enroll on the right side of learners page to start adding the learners.
  2. You can view Enroll Learners pop-up dialog after clicking enroll learners option from each of the above two steps. Start typing the learner name, profile and choose the name of the learner from the drop-down list, and click Save.

Unenrollment for learners

Manager can unenroll a learner if the learner has not yet started the Certification. 

Mark completion

A Manager can mark the completion of Certification. For more information, see Mark completion.

Manager Notifications for Learner course Approval

When attempting to accept or reject a learner for enrollment, a manager can now view the details of the session (Video Conferencing or Classroom) on the pop window. 

Approve a learner
Approve a learner

The following session details are displayed:

  • Session name
  • Instructor name
  • Location
  • Date and time

Here’s the workflow:

  1. The manager sees a notification after a learner requests for approval of a course.

  2. The manager clicks Session Details.

    Pending tasks
    Pending tasks

  3. The manager then approves or rejects the request.

  4. The manager gets a confirmation or error message if approval or rejection didn’t happen as expected.

  5. The learner gets a notification or approval or rejection to the course enrollment.

Optional submission for external certifications

In earlier releases of Learning Manager, for an external certification to be completed, a Manager accepted the file that a learner had submitted. The Manager gets a notifications only after the learner submits the file.

A Manager can now see a list of learners who have enrolled into the External certification on a Submission page present inside the External Certification and can Accept or Reject from the page itself without waiting for a notification.


When the Manager accepts without waiting for the file submission, the learner is shown a new message that the Manager has accepted, and the learner need not submit the file. In case Manager rejects without the file submission, the Manager has the option to again accept without waiting for the file.


If learner submits the file, Manager can view the file from the submission page and can Accept or Reject based on the submitted file.

Optional submission
Optional submission


When courses are set as mandatory:

  • The submission page ists the learners only after the learners complete the courses.
  • The learner can only upload a file after completing the course.

Job Aids

The manager can manage the assignment of Job Aids for his reporters. But, as a Manager, you can only see the published job aids while an administrator can also see withdrawn job aids.

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