Adobe Commerce On-premise Software | Product Description

Effective as of December 12, 2022

What is Adobe Commerce On-premise Software?

Adobe Commerce On-premise Software is a platform for delivering eCommerce capabilities, including rich, out-of-the-box features, an ability to customize, and third-party integrations that address the unique needs of your business.

Products and Services License Metric
Adobe Commerce On-premise Software Per Base Package
On-premise Software
Adobe Commerce Intelligence
Package On-demand Services
Additional Store Views Per Pack of 15
On-premise Software

1. Adobe Commerce On-premise Software

Licensing. Adobe Commerce On-premise Software is licensed per Base Package.

Base Package includes:

  • the Adobe Commerce software;
  • the Pricing Level identified in the Sales Order;
  • up to 15 Store Views; and
  • Bundled On-demand Services

2. Adobe Commerce On-premise Software Upgrades

Adobe Commerce Intelligence – Adobe Commerce Intelligence may be added to an Adobe Commerce On-premise Software Base Package. Adobe Commerce Intelligence is licensed per package which includes the following standard features:

  • Standard features:
    • Technical Support
    • Implementation
  • Service Configuration items:
    • Seats: 75
    • Data integrations: Up to 5 standard integrations
    • Import API requests: Up to 1,000 requests per month

3. Adobe Commerce On-premise Software Add-ons

Additional Store Views. Additional Store Views are licensed per Pack of 15 additional Store Views and may only be added to a Base Package


Adobe Commerce Intelligence means the On-demand Service business intelligence platform that can be purchased as an upgrade to the Base Package and that includes data extraction, data warehousing, data analysis, and data visualization capabilities. Adobe Commerce Intelligence may have access to personally identifiable information or “PII” including things like names and emails of End Users. Adobe Commerce Intelligence operates in a multi-tenant environment. As a result, Adobe Commerce Intelligence is subject to the On-demand Services under the General Terms.

Average Order Value or AOV means the quotient of (a) the GMV for any given Contract Year; and (b) the number of Transactions during the same Contract Year.

Bundled On-demand Services means the SaaS features and integrations, offered by Adobe at no additional cost and deployed as On-demand Services, that are included as part of the Base Package or may be installed to the Base Package. Bundled On-demand Services operate in multi-tenant environments. As a result, such Bundled On-demand Services are subject to the On-demand Services under the General Terms.

Contract Year means the 12 months from the License Term Start Date or each subsequent 12 months thereafter.

Gross Merchandise Value or GMV means the total value of all Transactions processed through any Customer Sites during any given Contract Year, excluding (a) any shipping, handling, and customs costs charged to End Users; (b) any taxes Customer collects from End Users as part of any Transaction; and (c) any financing charges and interest for installments charged to End Users. Transactions may be denominated in different currencies, but the value of all Transactions shall be converted to USD for reconciliation purposes at the end of each Contract Year to determine Customer’s actual GMV and actual AOV, if applicable. This currency reconciliation will not impact what global currency Customer is to be invoiced in.

Order Limit means the total number of all Transactions processed through any Customer Sites during any given Contract Year.

Pricing Level means the GMV and AOV tiers, Order Limit, or other pricing tier.

Transaction means any order placed by an End User through the Products and Services, by whatever means, that is accepted and/or processed by the Products and Services, (a) even if such order is later subject to a refund, return, chargeback or any other reversal, voluntary or involuntary and (b) regardless of whether Customer receives any payment for such order.


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