Adobe Workfront | Product description

Effective as of 8 February 2023

What is Adobe Workfront?

Adobe Workfront is a work management application that helps knowledge workers manage the entire lifecycle of work in one place. Built for the way people work, Workfront focuses on being intuitive, flexible, and customizable.

Workfront Fusion allows the Customer to connect business-critical systems and applications, create custom workflows, and automate tasks to accelerate work.

Workfront Scenario Planner gives the Customer access to responsive planning that updates scenarios based on feedback and recommends the best path forward.

Workfront Goals connects strategy, planning, and work, showing how each product supports the Customer’s goals and tracks progress to drive measurable business outcomes.

Adobe Workfront Packages – Select, Prime, and Ultimate

Each Workfront package includes Standard Features, defined as work management, reporting and analytics, asset review/approval/proofing, demand management, resource management, and standard integrations. The Standard Features include REST API Access (limited to 3,000 actions per license every 24 hours), as well as event subscriptions (limited to 3,000 subscriptions per license every 24 hours). Standard Features also include 30 GB of data storage per license and one (1) custom refresh sandbox environment. Additional features are included based on the package licensed by Customer:

In addition to the Workfront Packages described above, Customer can purchase professional services packages based on standard package pricing.

Entitlements and Product Limitations

Scoping Parameters

The User types (External User, Contributor User, Light User, Standard User) include the following functions:

Performance Guardrails

Contributor User and External User Automatic Upgrade: Per the External User and Contributor User Features above, External Users and Contributor Users have access to capped review and approval of proofs and documents. This cap functions on a per-user per-month basis as follows:

Select Package: 3 approvals per Contributor User per month

Prime Package: 5 approvals per Contributor User per month

Ultimate Package: 7 approvals per Contributor User per month

If a User exceeds this cap, that User will be automatically upgraded to a Light User for the remainder of Customer’s then-current contract term. This automatic upgrade is not subject to any over-allocation charges or penalties. Customer may revert any such upgraded User to a Contributor User at any time.

HIPAA-Ready Package: Adobe Workfront may be used by Customer subject to HIPAA, but it is not a platform for the processing and storage of Personal Health Information (PHI). If Customer plans to use Workfront for limited processing of PHI, they are required by law to execute a Business Associate Agreement with Adobe, and this requires the purchase of the HIPAA-Ready Package. If Customer purchases the the Select Package, the HIPAA-Ready Package may be purchased for a fee based on a percentage of Customer’s annual license fees. The HIPAA-Ready Package is included with the Prime and Ultimate Packages.

Workfront Fusion Per-Operation Metric: An operation occurs in Workfront Fusion when Customer’s Fusion scenario performs a movement of data or other action; a Select or Prime Package Customer that makes the minimum annual purchase of five hundred (500) Workfront Fusion Add-Ons is limited to 500,000 operations per month, but Customer may purchase additional Fusion Add-Ons as needed (in minimum increments of one hundred [100] Fusion Add-Ons). If Customer purchases the Ultimate Package, Customer is not subject to this limitation, but Adobe reserves the right to halt Fusion processes that are unduly burdening the system and endangering the performance of the Fusion platform for other customers; in such cases, Adobe will support Customer in restructuring such processes to meet Customer’s needs without compromising the performance of the Fusion platform.

Migration from Legacy License Types: When Customer migrates to the current Workfront license types from legacy offerings, Adobe may provision additional licenses beyond those purchased by Customer to prevent Customer’s Users from losing access to previously available functionality; Adobe will inform Customer of such additional licenses to allow Customer to make adjustments as necessary to prevent over-allocation. Customer will not be subject to over-allocation charges or penalties if the adjustments are made within ninety (90) days after the renewal/transaction of the migration.