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S’applique à :
Experience Manager
某些 Creative Cloud 应用程序、服务和功能在中国不可用。
L'instance de l'auteur AEM est lente et plante en raison de l'empilement des flux de travail ayant échoué et des appels de la boîte de réception du flux de travail pulse.data.json. Le badge de la boîte de réception du flux de travail est l'icône en forme de cloche dans le coin supérieur droit du Touch UI.
Dans access.log, il est observé que de nombreux appels à pulse.data.json proviennent des mêmes utilisateurs.
10.43.34.55 - user 06/Jan/2017:18:17:11 +0900 "GET /mnt/overlay/granite/ui/content/shell/header/actions/pulse.data.json?_=1483664547926 HTTP/1.1" 500 1234 "https://authorhost/sites.html/content/geometrixx/en" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0" 10.43.34.55 - user 06/Jan/2017:18:17:13 +0900 "GET /mnt/overlay/granite/ui/content/shell/header/actions/pulse.data.json?_=1483664547927 HTTP/1.1" 500 1234 "https://authorhost/sites.html/content/geometrixx/en" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0" 10.43.34.55 - user 06/Jan/2017:18:17:15 +0900 "GET /mnt/overlay/granite/ui/content/shell/header/actions/pulse.data.json?_=1483664547928 HTTP/1.1" 500 1234 "https://authorhost/sites.html/content/geometrixx/en" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0" 10.43.34.55 - user 06/Jan/2017:18:17:17 +0900 "GET /mnt/overlay/granite/ui/content/shell/header/actions/pulse.data.json?_=1483664547929 HTTP/1.1" 500 1234 "https://authorhost/sites.html/content/geometrixx/en" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0"
De plus, le serveur AEM montre une utilisation élevée du processeur et des vidages de fils capturés à partir de fils AEM comme celui ci-dessous :
"192.168.10.5 [1485896535734] GET /mnt/overlay/granite/ui/content/shell/header/actions/pulse.data.json HTTP/1.1" #1969 prio=5 os_prio=0 tid=0x0000000001a39800 nid=0xaf2 runnable [0x00007f2f5ae4f000] java.lang.Thread.State: RUNNABLE at org.apache.jackrabbit.oak.spi.state.ReadOnlyBuilder.getChildNodeNames(ReadOnlyBuilder.java:101) at org.apache.jackrabbit.oak.plugins.tree.impl.AbstractTree.getChildNames(AbstractTree.java:145) at org.apache.jackrabbit.oak.plugins.tree.impl.AbstractTree.getChildren(AbstractTree.java:322) at org.apache.jackrabbit.oak.security.authorization.permission.PermissionStoreImpl.loadPermissionEntries(PermissionStoreImpl.java:150) at org.apache.jackrabbit.oak.security.authorization.permission.PermissionStoreImpl.load(PermissionStoreImpl.java:115) at org.apache.jackrabbit.oak.security.authorization.permission.PermissionEntryCache.getEntries(PermissionEntryCache.java:48) at org.apache.jackrabbit.oak.security.authorization.permission.PermissionEntryCache.load(PermissionEntryCache.java:63) at org.apache.jackrabbit.oak.security.authorization.permission.PermissionEntryProviderImpl.init(PermissionEntryProviderImpl.java:109) at org.apache.jackrabbit.oak.security.authorization.permission.PermissionEntryProviderImpl.<init>(PermissionEntryProviderImpl.java:72) at org.apache.jackrabbit.oak.security.authorization.permission.CompiledPermissionImpl.<init>(CompiledPermissionImpl.java:112) at org.apache.jackrabbit.oak.security.authorization.permission.CompiledPermissionImpl.create(CompiledPermissionImpl.java:126) at org.apache.jackrabbit.oak.security.authorization.permission.PermissionProviderImpl.<init>(PermissionProviderImpl.java:71) at org.apache.jackrabbit.oak.security.authorization.AuthorizationConfigurationImpl.getPermissionProvider(AuthorizationConfigurationImpl.java:185) at org.apache.jackrabbit.oak.security.authorization.composite.CompositeAuthorizationConfiguration.getPermissionProvider(CompositeAuthorizationConfiguration.java:134) at org.apache.jackrabbit.oak.core.MutableRoot$1.createValue(MutableRoot.java:126) at org.apache.jackrabbit.oak.core.MutableRoot$1.createValue(MutableRoot.java:123) at org.apache.jackrabbit.oak.core.LazyValue.get(LazyValue.java:53) - locked <0x0000000726732148> (a org.apache.jackrabbit.oak.core.MutableRoot$1) at org.apache.jackrabbit.oak.core.MutableRoot$2.getExecutionContext(MutableRoot.java:311) at org.apache.jackrabbit.oak.query.QueryEngineImpl.executeQuery(QueryEngineImpl.java:256) at org.apache.jackrabbit.oak.query.QueryEngineImpl.executeQuery(QueryEngineImpl.java:233) at org.apache.jackrabbit.oak.plugins.identifier.IdentifierManager.resolveUUID(IdentifierManager.java:314) at org.apache.jackrabbit.oak.plugins.identifier.IdentifierManager.resolveUUID(IdentifierManager.java:308) at org.apache.jackrabbit.oak.plugins.identifier.IdentifierManager.resolveUUID(IdentifierManager.java:304) at org.apache.jackrabbit.oak.plugins.identifier.IdentifierManager.getTree(IdentifierManager.java:133) at org.apache.jackrabbit.oak.security.user.AuthorizableBaseProvider.getByContentID(AuthorizableBaseProvider.java:56) at org.apache.jackrabbit.oak.security.user.AuthorizableBaseProvider.getByID(AuthorizableBaseProvider.java:51) at org.apache.jackrabbit.oak.security.user.UserProvider.getAuthorizable(UserProvider.java:211) at org.apache.jackrabbit.oak.security.user.UserManagerImpl.getAuthorizable(UserManagerImpl.java:110) at org.apache.jackrabbit.oak.jcr.delegate.UserManagerDelegator$1.performNullable(UserManagerDelegator.java:64) at org.apache.jackrabbit.oak.jcr.delegate.UserManagerDelegator$1.performNullable(UserManagerDelegator.java:61) at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.performNullable(SessionDelegate.java:243) at org.apache.jackrabbit.oak.jcr.delegate.UserManagerDelegator.getAuthorizable(UserManagerDelegator.java:61) at com.adobe.granite.workflow.core.WorkflowSessionFactory.isSuperUser(WorkflowSessionFactory.java:356) at com.adobe.granite.workflow.core.WorkflowSessionFactory.getWorkflowSession(WorkflowSessionFactory.java:389) at com.adobe.granite.workflow.core.WorkflowSessionFactory.getAdapter(WorkflowSessionFactory.java:515) at org.apache.sling.adapter.internal.AdapterManagerImpl.getAdapter(AdapterManagerImpl.java:147) at com.adobe.granite.workflow.core.jcr.WorkItemAdapterFactory.getAdapter(WorkItemAdapterFactory.java:128) at org.apache.sling.adapter.internal.AdapterManagerImpl.getAdapter(AdapterManagerImpl.java:147) at com.adobe.granite.workflow.core.jcr.WorkItemManager.getInboxItems(WorkItemManager.java:289) at com.adobe.granite.workflow.core.WorkflowSessionImpl.getActiveInboxItems(WorkflowSessionImpl.java:711) at com.adobe.granite.workflow.core.WorkflowSessionImpl.getActiveInboxItems(WorkflowSessionImpl.java:618) at org.apache.jsp.libs.cq.gui.components.shell.badge.data_json_jsp._jspService(data_json_jsp.java:609)
Lorsqu'un utilisateur ou un groupe dispose de nombreux éléments de boîte de réception en attente, le badge pulse.data.json est lent. Les appels à pulse.data.json expirent puis surchargent l'AEM.
Comme il n’est pas possible d’installer un pack de correctif sur un environnement AEM de production dans une courte période comme solution temporaire, procédez comme suit :
En plus de corriger l’intervalle du badge de notification du flux de production, la cause du problème est due à un trop grand nombre de tâches en attente dans la boîte de réception de l’utilisateur. Pour résoudre ce problème, vous devez supprimer les éléments de la boîte de réception du flux de travail et les tâches qui ne sont plus nécessaires :