Log in as Administrator or Author and click on Courses.
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Feb 17, 2023 09:39:43 AM GMT
- Learning Manager User Guide
- Introduction
- Get Started
- Administrator
- User log in
- Add users and create user groups
- Add classroom locations
- Create course modules, instances, and learning programs
- Learning Manager Content Catalog
- Content marketplace
- Reports
- Learning Paths
- Learning plans
- Manage Learning Manager orders and billing
- Job Aids
- Certifications
- Catalogs
- Add users in bulk
- Impersonate a Learner and Manager
- Multiple SSO Logins
- Peer accounts
- Create and modify skills and levels
- AI-based recommendation of courses
- Gamification
- Customize learner homepage
- Badges
- Color themes
- Learner transcripts
- Waitlist & attendance management
- Fluidic player
- Announcements
- Email templates
- Adobe Connect integration
- Settings
- Notifications
- iPad & Android tablet users
- Getting started as Administrator
- Purge users
- Tags
- Learning Manager Content Catalog
- Custom roles
- Catalog labels
- xAPI in Learning Manager
- Monitoring and moderating Social Learning as an admin
- Enable full control of shared catalog
- Map skill with skill domains
- Integration Admin
- Authors
- Instructor
- Learner
- Log in
- Profile Settings
- Catalogs
- Courses
- Fluidic player
- Learning Programs
- Certifications
- Job Aids
- Badges
- Skills & Levels
- Gamification
- User notifications
- Announcements
- Waitlist & attendance management
- Learning Manager app for Salesforce
- Adobe Connect integration
- Learner App for mobiles and tablets
- Social Learning in Learning Manager
- Adobe Learning Manager desktop application
- Learner home page
- Share to Social Learning
- System requirements | Adobe Learning Manager desktop application
- Manager
- Frequently Asked Questions
- Knowledge Base
- Unable to log in to Learning Manager
- Learning Summary does not display current data
- Unable to upload a CSV
- Generate a HAR file
- L1 feedback auto popup does not appear
- Unable to view certain courses under catalog while creating a Certification
- Unable to view certain course under catalog while creating a Learning Program
- Issues in retiring a Learning Program
- Unable to assign a badge
- Session expires in Learning Manager
- Unable to search a course
- Troubleshoot migration issues
- Troubleshoot Learning Manager app issues
- Users get auto deleted in Learning Manager
- Publishing issues in the EU domain
- Unable to register as external user
- Okta Active Directory integration with Adobe Learning Manager
- Unable to view learners in a course
- Unable to view calendar
- Module is not marked complete after completing a course
- Unable to achieve a skill after completing a course
- Radio buttons are missing
- Unable to view file submissions in Learning Manager
Notifications feature is applicable to all the users of Adobe Learning Manager. But, each user based on their role gets different kinds of notifications under various scenarios. All the alerts and notifications to users are displayed through notifications pop-up dialog.
Access notifications
Users can see notifications by clicking notifications icon at the upper right corner of the window. This pop-up dialog displays highlights of all the notifications along with time of occurrence with a scroll bar. To view more information about all the notifications, click Show All Notifications at the bottom of the pop-up dialog. Notifications page appears.
You can know the number of latest notifications by the highlighted number on top of the notifications icon. For example, if there are five latest notifications after your previous login, you can see the number 5 being displayed on top of the notifications icon. These numbers disappear once you read all the latest notifications.
Types of notifications for Administrators
Administrators get notifications under following instances:
- Whenever a csv list of users is successfully uploaded.
- Whenever the upload of a csv list of users is unsuccessful. The Admin gets a message with the reason for failure.
- Administrator can also set up instance level notification alerts for courses and learning programs. In this case, Administrator gets the notifications based on the frequency selected at instance level.
Note
If an administrator has author or manager privileges in addition to his role, then the administrator gets notifications pertaining to each role.
A sample notification window for admin role is shown in the following screenshot:
This pop-up window displays highlights of all the notifications along with time of occurrence and a scroll bar. You can know the number of latest notifications based on the highlighted number on top of the notifications icon. For example, if there are five latest notifications after your previous login, you can see the number 5 being displayed on top of the notifications icon. These numbers disappear once you read all the latest notifications.
Click Show all notifications link at the bottom of the notifications pop-up window to view all the notifications in a separate page.
Set up multi level escalation notifications
Escalation emails when learners miss deadlines can be sent to the manager and a skip manager. You can set up multi-level escalation notifications for the non-completion of the course during the process of creating a course, or even after it has been created. Escalation notifications can be set up to be sent at a set frequency to be sent to a manager or a skip manager.
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Select the Course for which you want to modify the escalation notifications and click on View Course.
View courses -
Click on Instances > Notification Alerts.
Notification alerts -
A calendar opens indicating the deadline set for the course highlighted in red. Click on the highlighted date to see the reminders are set for the learner.
Course deadline calender -
Set reminders by selecting dates prior to the deadline. This allows you to set up reminders for the learner about the approaching deadline.
Set deadline reminder -
Select a date after the deadline to set up a schedule of reminders for the learner and escalation notifications to the manager.
Set learner and escalation notifications -
If the learner still fails to complete the course even after escalation to the manager, settings allow you to escalate to the learner’s skip manager. Click on a date after the extended deadline, select the recurrence of reminders, the number of days for the schedule and select Manager & Skip Level Manager under the Escalation drop down. Click on the blue checkmark to save notification settings.
Reminder to manager and skip manager
Frequently Asked Questions
1. How to setup reminder notifications on the instance?
On an instance, click Notification Alerts. A calendar opens indicating the deadline set for the course highlighted in red. Click on the highlighted date to see the reminders are set for the learner. Set the reminders, as explained in this section.
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