Text randomly changes or is corrupted


As you work with text layers in Photoshop, the text is replaced by text from a different layer or randomly changes. Or, the text becomes corrupted.


Perform the following steps in order.


  • This issue can affect files created or modified using Photoshop.
  • Once a file exhibits the problem, re-create it from scratch, starting with a new document.
  • Copy and paste raster layer content from the affected file to the new document.
  • Don't reuse (copy/paste or drag) any Type or Vector Shape layers from the affected file in the new document. Create all the Type or Vector Shape layers from scratch.
  1. Before you open Photoshop, reset Photoshop's preferences

  2. Delete the Photoshop font cache.

    macOS: Quit Photoshop, navigate to Users/[user name]/Library/Preferences/Adobe Photoshop [version] and delete the FontFeatureCache folder, and empty Recycle Bin.

    Windows: Exit Photoshop and navigate to Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version] and delete the FontFeatureCache folder and empty Recycle Bin.

  3. If you're using a plug-in by Extensis, remove it or make sure it's the most recent version. Contact Extensis for more information.


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