Change your email address


The below article is intended for customers that manage their user licenses in the Adobe Acrobat Sign native system.

Customers using the Adobe Admin Console for user management should refer to this article >

Change your email address

All Adobe Acrobat Sign User IDs are associated with an email address. You can change the email address that is associated with your Acrobat Sign User ID. However, the system only allows an email address to be associated with a single User ID at any given time.

If you change your email address, your documents and shares persist.

  1. Log in to your account and click your name in the upper-right corner. Choose My Profile from the pop-up menu.

  2. Click the Change Email Address link. 

    Change email address via my profile

  3. Change the email address in the Email Address and Confirm Email Address fields, ensuring that they are the same. Then, click Save.

  4. You are taken to a page, confirming that your email address has been changed and a verification email has been sent.

    If you receive an error, check the next section for a solution.

  5. Check the inbox of the email address you changed your account to and click the link provided in the message.

    Confirm your email


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