The Marketing Cloud Customer Care team provides dedicated support for Adobe’s Marketing Cloud solutions and associated products. Adobe provides support via web, email, live chat, telephone, through Twitter @AdobeMktgCare, and on the Marketing Cloud Community.
I require immediate attention for a priority issue:
Supported users can contact us via telephone to speak directly with an agent who can work with you on your case. (Log in to Customer Care, either through your solution or to the AEM customer portal to see the priority phone numbers.)