The Admin Console has various bulk operations. These operations make it easy to manage user data, product data, product profile data in large quantities.

For example, you can extract user data from another system that you are current using. Then, change the format as required by the bulk operations described here and then upload that data in bulk to the Admin Console. You can move users from one product profile to another by exporting the data from one product profile and then importing it back after editing.

For troubleshooting tips for bulk uploading to the Admin Console, see Troubleshoot bulk user upload.

Add multiple users

You can add multiple users to your organization and provision them to product profiles at the same time by uploading a comma-separated list. You can download a sample CSV file from the Import Users dialog and then fill the details and upload the file. You can import up to 5,000 users at a time.

Federated IDs, Enterprise IDs, and Adobe IDs receive no communication and are added to the enterprise automatically, unless they are assigned product profiles or administrative rights, in which case they receive a welcome email.

For the detailed procedure, see Add users.

Edit multiple user details

As an administrator, you only have access to update details for users who belong to a domain that your organization owns. You cannot update details for users who belong to a domain that your organization trusts but does not own. You can modify the following details for a user:

  • Name of the user
  • User Groups and Products associated with the user
  • Administrative rights

For the detailed procedure, see Edit user details.

Switch user identity

As a System Administrator, you can edit the identity type for users in your organization from Adobe ID to Enterprise ID or Federated ID. For details on user identity types, see Adobe-supported identity types.

For the detailed procedure, see Switch user identity.

Delete or remove multiple users

When you remove a user, all permissions and access to services conferred by the organization are revoked. For example, the licenses for products are revoked and users are unable to use the products.

Adobe ID type users own and manage their IDs, so removing a user with an Adobe ID only removes a user from the organization. Users can still access Creative Cloud, and other Adobe services as a free member. Any files or folders stored on Creative Cloud remain available to the user. For this simple reason, Adobe recommends admins to migrate to Federated and Enterprise IDs.

On the other hand, the organization owns and manages Federated and Enterprise IDs. When an administrator deletes a user, the ID is deleted permanently. Users lose access to any associated data, and then even administrators cannot access the account or data of the user. 

For the detailed procedure, see Delete or remove users.

Export user data

As the System administrator, you can download data for users who are currently registered in the Admin Console to a CSV file. You can then make the required updates to the user data in the CSV file and upload the CSV file back to the Admin Console. For more details, see edit multiple users.

The CSV file that you download contains the data as defined in the CSV File format section above.

To download the user data, navigate to Users > Users in the Admin Console. Click  in the upper-right corner of the Users page, and choose Export users list to CSV.

The file download procedure depends on the browser that you are using and the browser-specific settings. You receive a visual cue when the download is complete.

For the detailed procedure, see Export user data.

Add multiple users to a product profile

You can use the Add users by CSV procedure to simultaneously add multiple users to a Product Profile.

Remove multiple users and user groups from a product profile

You can use the Bulk remove users procedure to simultaneously remove multiple users from a Product Profile. For example, to move several users from one profile to another, you can remove them from one profile and then add them to the other.

Export product summary data

You can export the list of products purchased and assigned, and the procurement department in your organization can use this list.

The CSV file that you download contains the list of products in your organization:

  • Nickname: Of the Product Profile
  • Product: Of the product to which a profile belongs
  • License Quota: Number of users assigned to a profile. See Define and manage quotas.
  • Assigned: Users assigned to a profile
  • Admins: Administrators for a profile

For the detailed procedure, see Export product summary data.

Export profile users

As the System administrator, you can download data for users for a profile. You can then use this file to Add multiple users to another Product Profile in your organization.

The CSV file that you download contains the data as defined in the CSV File format section above.

For the detailed procedure, see Export profile users.

Add multiple users to a group

You can simultaneously add multiple users to a group. If, for example, you want to copy the users (or a subset) from one group to another, you can export the users from one group and then add them to the other group.

For the detailed procedure, see Add multiple users to a group.

Add multiple user groups

When you are creating groups, you can either choose to create the groups one-at-a-time in the Admin Console. Or, you can use a CSV bulk upload procedure to create multiple groups in one go.

For the detailed procedure, see Create user groups.

Edit multiple user groups

In the Admin Console, you can edit the name or description of an existing user group. However, if you use the CSV bulk upload procedure, you can also edit the user group admins and products profiles that are currently assigned to this group. This means that you can add or remove user group admins and product profiles of the group.

For the detailed procedure, see Edit user groups.

Remove multiple users from a group

You can use the bulk remove users procedure to simultaneously remove multiple users from a group. For example, if you want to move a number of users from one group to another, you can remove them from one group and add them to the other.

For the detailed procedure, see Remove multiple users from a group.

Export group users

You can download data for users for a group. For example, if you want to add users from one group to another, you can download the user list from the source group and then add them to the other group. If you want to then remove the user from the source group, you can use this same file to remove these from the source group.

The CSV file that you download contains the data as defined in the CSV File format section.

For the detailed procedure, see Export group users.

Bulk Operations Results pages

The Bulk operations results pages provide a list and status of the bulk operations that have been performed  in the Admin Console.

Bulk Operations Results page for users

For more information, see Bulk Operations Results page for users.

Bulk Operations Results page for product profiles

When you run a bulk operation such as adding or removing multiple users of a Product Profile, you receive an email. In addition, you can view the details of the bulk operation in the Bulk Operations Results page.

For more information, see Bulk operations results page for product profiles.

Bulk operations results page for user groups

When you run a bulk operation such as adding or removing multiple users of a group, you will receive an email. In addition, you can view the details of the bulk operation in the Bulk Operations Results page.

For more information, see Bulk Operations Results page for groups.

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