Out-of-office delegation, queue-sharing aren't in users' worklists | LiveCycle ES2

You have enabled out-of-office delegation or queue sharing in Workspace, but the new tasks aren't forwarded to the target users' worklists. 

Solution

Enable out-of-office delegation or queue sharing for the task in Workbench.

Queue sharing in Workbench

Open the AssignTask properties and select the "Add ACL for shared queue" option.

Out-of-office delegation in Workbench

Open the AssignTask propreties and select the Allow Out Of office Designation option.

Additional Information

The out-of-office delegation and queue sharing functionalities only forwards new tasks that arrive after you enable the delegation in Workspace.