Unable to convert XPS files to PDFs

With December 2018 release of Acrobat, converting XPS files to PDFs is disabled. If you try to convert an XPS file to PDF using Acrobat, you see a message saying that it’s an unsupported file type.

Impacted versions

Product

Version

Acrobat DC

19.010.20064

Acrobat 2017

17.011.30110

Acrobat 2015 Classic

15.006.30461

If you still want to enable the ability to convert XPS files to PDFs, create a registry key (Windows) as mentioned below.

Solution: Create a feature-specific registry key on Windows

  1. Quit Acrobat application if it's already running.

  2. Open the registry editor -  go to Run (Windows menu + R), type regedit.exe in the Open field and click OK.

  3. In the registry editor, based on your installed version of the product, go the version-specific location listed below, and create the key FeatureState at the location; the key may not be present by default.

    For Acrobat DC (Continuous):

    • Location: HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Adobe\Adobe Acrobat\DC\FeatureState

    For Acrobat DC (Classic - Acrobat 2017):

    • Location: HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Adobe\Adobe Acrobat\2017\FeatureState

    For Acrobat DC (Classic - Acrobat 2015):

    • Location: HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Adobe\Adobe Acrobat\2015\FeatureState
  4. Under FeatureState, create a key of type DWORD and name it BlockXPSParsing. Change its value to 0 (zero).

    Note:

    When the value of BlockXPSParsing is:

    • 0: Conversion of XPS to PDF is enabled in Acrobat
    • 1: Conversion of XPS to PDF is disabled in Acrobat
  5. Close the registry editor.

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