Log in to the Admin Console and navigate to Packages > Preferences.
Last updated on
Apr 22, 2022 04:51:34 PM GMT
As an IT admin of a school or organization, learn about the Creative Cloud desktop app updates specific to Adobe's teams and enterprise users.
Note:
For best performance, always use the latest version of the Creative Cloud desktop app. If your end users are on a self-serve model or if you have an individual subscription, see Creative Cloud desktop app release notes.
Version 5.7
Version 5.7.0 (April 2022)
If you experience issues while signing in via the Creative Cloud desktop app, you can choose to sign in using your browser. For example, if your Adobe account is part of a company or school account, you may experience sign-in issues (via the Creative Cloud desktop app), if your organization has set up single sign-on (SSO) such as Microsoft azure.
To sign in using your browser, in the Creative Cloud desktop app, choose Help > Sign in using your browser.
After you've signed in using your browser, go back to the Creative Cloud desktop app. you will be signed in automatically.
Now assign licenses to your users through the Creative Cloud desktop app.
Assigning licenses through Creative Cloud desktop app isn't supported if you're the admin of multiple teams or if you purchase any enterprise products with Creative Cloud for teams.
If you're a newly added admin in the team, you may have to wait for up to a week before you can assign licenses through Creative Cloud desktop app.
Open the Creative Cloud desktop app, and select Assign licenses.
Enter the email address and name of the user.
Select the product for which you want to assign a license.
Note:
You can also assign licenses to multiple users simultaneously.
Select Save.
A confirmation email is sent to the user. They can now Install the assigned apps and start using them.
Version 5.6
Version 5.6.5 (February 2022)
For the updates to version 5.6.5, see the Creative Cloud desktop app release notes.
Version 5.6.0 (october 2021)
For the updates to version 5.6.0, see the Creative Cloud desktop app release notes.
Version 5.5
Version 5.5.0 (June 2021)
By default, after you've set up your end-user computers to use your internal update server, your end-user computers will get all Adobe updates from your internal update server. This implies that, if for some reason, your internal update server is unavailable, your end-user computers will not get Adobe updates.
Use the following preference to ensure that, if your internal update server is unavailable, your end-user computers will receive Adobe updates from the Adobe servers.
Learn how to set up an internal update server.
For Admins
The create package workflow now includes a new option that enables you (as the admin) to allow or disallow your end users installing Beta apps via the Creative Cloud desktop app.
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Log in to the Admin Console and navigate to Packages > Packages.
For end users
After you've deployed the package, the Beta apps tab will be available to your users.
Version 5.4
Version 5.4.5 (may 2021)
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Applies to: Creative Cloud for teams and Creative Cloud for enterprise |
For end users
If the Creative Cloud Desktop App is unable to connect to your internal update server (AUSST), users are shown a message that the internal update server is unavailable. Before this update, the Creative Cloud desktop app would show a spinning wheel and kept attempting to connect.
To fix the error:
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Ensure that the end users are connected to the company's VPN where the AUSST server is located.
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Then, click Reload Apps.
Version 5.4.1 (March 2021)
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Applies to: Creative Cloud for teams and Creative Cloud for enterprise |
For end users
Your end users can now enable or disable auto-update of Creative Cloud apps via the Creative Cloud desktop app. So, any app a user selects to auto-update, will update on their machines when Adobe release a major or minor update for the app. See how end users enable or disable auto-updates.
For admins
The auto-update feature is available by default. For Admins who want to hide this feature from their end-users it can be configured via the package Creative Cloud desktop options in the Admin Console:
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Create a new (Named User or Shared Device Licensing) package that includes only the Creative Cloud desktop app.
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In Creative Cloud Desktop Options, turn on the Disable auto-update for end-users option.
Note:If Enable self-service install or Allow non-admins to update and install apps are configured off, the auto-update feature will be hidden from end users.
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Deploy the package.
If you turn on the Disable auto-updates for end-users option, your end users will no longer see the Auto-update option in their Creative Cloud desktop app.
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Applies to: Creative Cloud for enterprise |
While Adobe supports the latest version of apps and services, support for older versions is limited in scope. Creative Cloud for enterprise plans also includes support for a designated Long Term Supported (LTS) version. This version qualifies for security updates for an added period of up to one year. For more information, see Long Term Supported versions.
The LTS version for an app, is now clearly called out (for enterprise users) in the Versions section of the Creative Cloud desktop app:
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In the Creative Cloud desktop app, go to All apps.
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For an app, select the More actions icon
next to the app and click Other versions.
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