User Guide Cancel

Support for custom domain

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
    6. Learning Manager compliance to GDPR
    7. Accessibility in Learning Manager
    8. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Learning Manager orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Impersonate a Learner and Manager
    15. Multiple SSO Logins
    16. Peer accounts
    17. Create and modify skills and levels
    18. AI-based recommendation of courses
    19. Gamification
    20. Customize learner homepage
    21. Badges
    22. Color themes
    23. Learner transcripts
    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
    28. Adobe Connect integration
    29. Settings
    30. Notifications
    31. iPad & Android tablet users
    32. Getting started as Administrator
    33. Purge users
    34. Tags
    35. Learning Manager Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Learning Manager
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager

Custom Domains are not supported in an Azure instance of Learning Manager.


Custom Domain support allows the customers to gain complete control over the domain name that they can use for their account in Learning Manager. A customer needs to purchase the custom domain separately and work with Adobe team to set it up as their login URL for their learning platform. 

This allows the customer to white label the login and access experience, such that the users do not see any presence of Adobe or Adobe Learning Manager. 

For instance, you’d like to customize your domain such that your users get the same experience as if they are on the Adobe domain. If ABC Inc wants to train their customers, it would like them to land on a domain called, instead of

As a pre-requisite, you must register the domain and then Adobe will guide you through customizing the url.


Custom domain feature is available at an additional cost. Please contact your Customer Success Manager to know more details. 

  • For learner role, the domain will start with https://cdn.<customer_custom_domain>/ For example,
  • For all other roles, the domain will start with https://<customer_custom_domain>/. For example,

<customer_custom_domain> is the customizable part.

How to setup a custom domain on an account


As a pre-requisite, a customer must own a domain name and purchase the domain from a provider.

As an example, let us consider that a customer owns a fictitious domain, The customer wishes Learning Manager content to be served from

Follow the steps below to set up a custom domain.

  1. The customer has to add three CNAME records in the domain:

    • ALB public endpoint of Learning Manager shared by Adobe
    • ALB public endpoint pointed by
    • CDN endpoint shared by Adobe
  2. The customer must provide SSL certificates for these domains:

  3. Adobe will upload these SSL certificates to AWS ALB for serving requests to the domains.

  4. Adobe will add in their SAN cert.

  5. Adobe will generate the SP metadata for the customer as the metadata will contain the custom domian URLs.

    • If the customer wishes to have social login, then Adobe must include the redirect url patterns of the social sites in the list of allowed urls.
    • If the customer has enabled SSO, then the customer must work with their IDP to include their domains in the redirect urls. The customer must share the IDP metadata XML with Adobe. Adobe then must update the SSO settings of the customer's account.
  6. Adobe will then modify the S3 CORS rules to include the customer's domain.

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