User Guide Cancel

System requirements | Adobe Learning Manager

  1. Learning Manager User Guide
  2. Introduction
    1. New features summary
    2. Release Notes
    3. System requirements | Adobe Learning Manager
    4. Adobe Learning Manager reference site (ALM reference site) package for AEM Sites
    5. Adobe Learning Manager App for Microsoft Teams
    6. Learning Manager compliance to GDPR
    7. Accessibility in Learning Manager
    8. Support for custom domain
  3. Get Started
    1. Getting started as Administrator
    2. Getting started as an Author
    3. Getting started as a Learner
    4. Getting started for Managers
    5. Getting started as an instructor in Learning Manager
  4. Administrator
    1. User log in
    2. Add users and create user groups
    3. Add classroom locations
    4. Create course modules, instances, and learning programs
    5. Content marketplace
    6. Reports
    7. Learning Paths
    8. Learning plans
    9. Manage Learning Manager orders and billing
    10. Job Aids
    11. Certifications
    12. Catalogs
    13. Add users in bulk
    14. Impersonate a Learner and Manager
    15. Multiple SSO Logins
    16. Peer accounts
    17. Create and modify skills and levels
    18. AI-based recommendation of courses
    19. Gamification
    20. Customize learner homepage
    21. Badges
    22. Color themes
    23. Learner transcripts
    24. Waitlist & attendance management
    25. Fluidic player
    26. Announcements
    27. Email templates
    28. Adobe Connect integration
    29. Settings
    30. Notifications
    31. iPad & Android tablet users
    32. Getting started as Administrator
    33. Purge users
    34. Tags
    35. Learning Manager Content Catalog
    36. Custom roles
    37. Catalog labels
    38. xAPI in Learning Manager
    39. Monitoring and moderating Social Learning as an admin
    40. Enable full control of shared catalog
    41. Map skill with skill domains
  5. Integration Admin
    1. Migration manual
    2. Learning Manager Connectors
    3. Integrate Learning Manager with AEM
    4. Install Salesforce package in Learning Manager
    5. Install Microsoft Teams connector
    6. Application developer manual
    7. Learning Manager App for Salesforce
    8. Settings
    9. Manage custom roles via CSV files
  6. Authors
    1. User login
    2. Content library
    3. Creating, modify, and publish courses
    4. Catalogs
    5. Job Aids
    6. Adobe Connect integration
    7. Add learning objects in different locales
    8. User notifications
    9. Email templates
    10. How to choose course modules?
    11. Preview as learner
    12. Settings
    13. xAPI in Learning Manager
  7. Instructor
    1. Modules
    2. Managing learners for your session
  8. Learner
    1. Log in
    2. Profile Settings
    3. Catalogs
    4. Courses
    5. Fluidic player
    6. Learning Programs
    7. Certifications
    8. Job Aids
    9. Badges
    10. Skills & Levels
    11. Gamification
    12. User notifications
    13. Announcements
    14. Waitlist & attendance management
    15. Learning Manager app for Salesforce
    16. Adobe Connect integration
    17. Learner App for mobiles and tablets
    18. Social Learning in Learning Manager
    19. Adobe Learning Manager desktop application
    20. Learner home page
    21. Share to Social Learning
    22. System requirements | Adobe Learning Manager desktop application
  9. Manager
    1. User log in
    2. Manager dashboard
    3. Reports
    4. Learning Objects
    5. User notifications
    6. Learner transcripts
    7. Settings
    8. iPad & Android tablet users
  10. Frequently Asked Questions
    1. Frequently Asked Questions for Administrators
    2. Frequently Asked Questions for Authors
    3. Frequently Asked Questions for Instructors
    4. Frequently Asked Questions for Managers
  11. Knowledge Base
    1. Unable to log in to Learning Manager
    2. Learning Summary does not display current data
    3. Unable to upload a CSV
    4. Generate a HAR file
    5. L1 feedback auto popup does not appear
    6. Unable to view certain courses under catalog while creating a Certification
    7. Unable to view certain course under catalog while creating a Learning Program
    8. Issues in retiring a Learning Program
    9. Unable to assign a badge
    10. Session expires in Learning Manager
    11. Unable to search a course
    12. Troubleshoot migration issues
    13. Troubleshoot Learning Manager app issues
    14. Users get auto deleted in Learning Manager
    15. Publishing issues in the EU domain
    16. Unable to register as external user
    17. Okta Active Directory integration with Adobe Learning Manager
    18. Unable to view learners in a course
    19. Unable to view calendar
    20. Module is not marked complete after completing a course
    21. Unable to achieve a skill after completing a course
    22. Radio buttons are missing
    23. Unable to view file submissions in Learning Manager



Minimum supported resolution- 1152 X 864 and above.


The minimum recommended bandwidth is 1 Mbps.


The latest versions of Chrome, Edge, Firefox, and Safari.


  • The combination of Windows and Safari is not supported.
  • Firefox is supported only for a learner role.

Browser settings

Enable the following:

  • JavaScript
  • Third-party cookies
  • Local storage


  • Microphone required for audio recording.
  • Webcam required for video recording.

Recommended size of images

  • Masthead: 1280 x 360 px.
  • The image on the catalog card: 280 x 100 px
  • Size of the training card: 300 x 240 px
  • Social Banner: 1600 x 240 px


Operating System

Windows 10 and 11, macOS X 10.12, 10.13, 10.14, 10.15


Intel® CoreTM i5 or faster.


Minimum 8 GB required.

Screen resolution

1366 x 768 pixels

Disk space

Minimum 5 GB of available hard-disk space.


A microphone is required for audio recording; a webcam is required for video recording.

Mobile app


  • iOS: Last two major versions.
  • Android: Last two major versions.


  • Chrome on Android.
  • Safari on iOS.

Network speed

  • 1 Mbps

CPU, Memory (min) devices

  • Qualcomm® Snapdragon™ 695 5G or equivalent, 6GB memory

QR code scanner/disk space required

  • 250 MB
  1. Mobile browser supports only learner role in immersive layout.
  2. Learning Manager mobile app only supports the learner role.

Maximum content size

The maximum file size that can be uploaded is 600 MB.


If the size of the user.csv file exceeds 100 MB, importing this file may cause the browser to behave unexpectedly. The issue occurs because the browser runs out of memory.

We recommend importing large size user.csv files using the automated Box/Exavault workflow. To know more, see Migrating files

Supported content formats

Module Upload

Content type



"pdf", "docx", "doc", "xls", "xlsx"

PowerPoint presentations

"pptx", "ppt"


"mp4", "wmv", "3gp", "3g2", "3gp2", "asf", "avi", "f4v", "h264", "mpe", "mpeg", "mpg", "mpg2", "m4v", "mov", "wmv"



SCORM 2004







"mp3", "wav", "aac", "m4a", "wma", "vorbis", "pcm", "eac3", "amr", "ac3"


"png", "jpg”, "jpeg", "gif"

User Profile Pic

"png", "jpg”, "jpeg", "gif"

Company Logo

"png", "jpg”, "jpeg", "bmp", "gif"

Certifications upload

 "png", "jpg”, "jpeg", "pdf", "doc", "docx", "gif"

Resources /course attachments

 All file formats

Height and width specification for uploading elements



Badge on the Learner Achievements board

40x40 pixels

Expanded badge in the Learner application

90x90 pixels

User profile pic on Learner Achievements

100x100 pixels

User profile pic on Sign-out dropdown

42x42 pixels

Company Logo on header

42 pixels in height, width is calculated accordingly.

Company Logo on Learning Manager Home Page

100 pixels in height, width is calculated accordingly.


Supported browsers and screen readers

The following combinations are supported:

  • Chrome + NVDA
  • Edge + Narrator
  • Mac Safari + VoiceOver

Support for immersive mobile

The following are supported:

  • Android+Talkback
  • iOS+voiceOver

Network requirements

Ensure that the following third-party domains are allowed if you are on any network that has restrictions.

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