Home screen/New document window is blank, frozen, or doesn't display

Fix blank Home screen or New Document window issue in Photoshop

Rename the UXP folder

Rename the UXP folder to ~UXP.

  • (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP
  • (macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

Disable the Home screen/New document windows

If you do not use the Home screen or the new New Document dialog, you can disable them.

Go to Edit (Windows) / Photoshop (macOS) > Preferences > General.

In the Preferences dialog, select the Use Legacy New Document Dialog and deselect the Auto-Show the Home Screen option.


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