Unable to install Creative Cloud desktop app on Windows 8.1
Last updated on May 18, 2021 10:47:07 AM GMT
While installing the latest version of Creative Cloud desktop app on Windows 8.1, the installation gets stuck and does not complete.
Download and install the following updates from Microsoft:
- March 2014 servicing stack update for Windows 8.1 and Windows Server 2012 R2.
- Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update: April 2014.
- Update for Universal C Runtime in Windows.
Try installing the Creative Cloud desktop app.