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Identity overview

  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment guide
      2. Enable Adobe Express in Google Classroom
      3. Integration with Canvas LMS
      4. Integration with Blackboard Learn
      5. Configuring SSO for District Portals and LMSs
      6. Add users through Roster Sync
      7. Kivuto FAQ
      8. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage products and entitlements
    1. Manage users
      1. Overview
      2. Administrative roles
      3. User management techniques
        1. Manage users individually   
        2. Manage multiple users (Bulk CSV)
        3. User Sync tool (UST)
        4. Microsoft Azure Sync
        5. Google Federation Sync
      4. Change user's identity type
      5. Manage user groups
      6. Manage directory users
      7. Manage developers
      8. Migrate existing users to the Adobe Admin Console
      9. Migrate user management to the Adobe Admin Console
    2. Manage products and product profiles
      1. Manage products
      2. Manage product profiles for enterprise users
      3. Manage automatic assignment rules
      4. Review product requests
      5. Manage self-service policies
      6. Manage app integrations
      7. Manage product permissions in the Admin Console  
      8. Enable/disable services for a product profile
      9. Single App | Creative Cloud for enterprise
      10. Optional services
    3. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Migrate from Device Licensing
      6. Manage profiles
      7. Licensing toolkit
      8. Shared Device Licensing FAQ
  6. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  7. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
      2. Getting started
  8. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Channel IDs for use with Adobe Remote Update Manager
      3. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
    9. Create packages using Creative Cloud Packager (CC 2018 or earlier apps)
      1. About Creative Cloud Packager
      2. Creative Cloud Packager release notes
      3. Application packaging
      4. Create packages using Creative Cloud Packager
      5. Create named license packages
      6. Create packages with device licenses
      7. Create a license package
      8. Create packages with serial number licenses
      9. Packager automation
      10. Package non-Creative Cloud products
      11. Edit and save configurations
      12. Set locale at system level
  9. Manage your account
    1. Manage your Teams account
      1. Overview
      2. Update payment details
      3. Manage invoices
      4. Change contract owner
      5. Change reseller
    2. Assign licenses to a Teams user
    3. Add products and licenses
    4. Renewals
      1. Teams membership: Renewals
      2. Enterprise in VIP: Renewals and compliance
    5. Automated expiration stages for ETLA contracts
    6. Switching contract types within an existing Adobe Admin Console
    7. Purchase Request compliance
    8. Value Incentive Plan (VIP) in China
    9. VIP Select help
  10. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  11. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Adobe’s identity management system helps admins create and manage user's access to applications and services. Adobe offers these identities types or accounts to authenticate and authorize users.

Identity types on Adobe Admin Console

Identity types allow the organization different levels of control over user's account and data. Your choice of identity model has a considerable impact on the way your organization stores and shares assets. The Business ID, Federated ID, and Enterprise ID models are ideal choices for organizations that needs to control how the users use apps and products, while Adobe ID is better suited for individuals.

Business IDs, Enterprise IDs, and Federated IDs support the best data practices and ensure effective software deployment and data management. The following table guides you to decide which identity model is most suitable for your organization.


To enable enterprise storage and other enterprise-level features, we're updating all existing Adobe IDs to Business IDs. All new business customers will use Business IDs for their team members.

You'll receive advance communication when your organization is scheduled for the update. For more information, see Introduction to Business IDs and new storage features. Until your organization is updated, you will continue to use Adobe ID type to access the organization. Support for Adobe IDs will then be reserved for individual customers only.


Company or school account

Personal account


Federated ID

Enterprise ID

Business ID

Adobe ID

 Key offerings

Created, owned, and managed by the organization. The organization manages user-credentials and uses Single Sign-On (SSO) via a SAML2 Identity Provider (IdP).

Created, owned, and managed by the organization. The organization retains exclusive rights to create user accounts on verified domains.

Created, owned, and managed by the organization. The organization creates user accounts on unverified, public, or trusted domains4.

Created, owned, and managed by the end user. Adobe performs the authentication, and the end user manages the identity.

Account & Data Ownership

Organization owned and controlled



Security & Monitoring

  • Audit logs
  • Content Logs
  • Sharing restrictions
  • Organization’s authentication settings
  • Content logs
  • Sharing restrictions
  • Password policy1
  • Password policy1
Reset password Not Supported Send password reset email. Not Supported

Creative Cloud for enterprise & Document Cloud for enterprise


Partially supported2

Creative Cloud for teams & Document Cloud for teams

Not Supported



Experience Cloud



Recommended for

  • Organizations already using SSO or SAML
  • Existing Directory services, such as Google and Azure AD
  • Require seamless integration with non-Adobe services
  • Can demonstrate ownership of domain
  • Can demonstrate ownership of domain
  • Don’t require SSO
  • Creative Cloud for teams
  • Organization prefers to use domains they do not own
  • Public domains for example, Hotmail, Gmail, etc
  • Access apps like Adobe Experience Manager Mobile
  • Creative Cloud for teams
  • Want control in  user's hand
  • Access apps like Digital Publishing Suite3
  • Users own assets after separation from organization

Get Started

Set up identity

Claim domains

Add User

Add User


1 Password policy for Creative Cloud for teams is the same as that for Creative Cloud for individuals.

2 For Creative Cloud for enterprise customers using enterprise storage, admins can add Adobe ID users to the Admin Console but cannot add them to Product Profiles. Admins need to migrate Adobe ID users to another identity type.

3 There are some products and services such as Adobe Licensing Website that only support Adobe ID.

Business ID users can be authenitcated either by their Adobe ID credentials or by the authentication method as defined by the owning organization. If the Business ID user's domain is already claimed by an owning organization, then the user is authenticated by the owning organization's identity framework, whether there's a trust with the owning organization or not. In such scenarios, Business ID users are redirected to the owning organization's SSO page. After authetication, users may need to choose a Business Profile. For example, say the admin of Acme, adds a Business ID user If is claimed by another organization, will be authenticated by the authentication framework on Cooper Design. Else, is authenticated by their Adobe ID credentials.

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