Your Adobe ID is usually the unique email address you first used when you started your membership, or purchased an Adobe app or service.

An Adobe ID is essential for a secure and personalized experience with Adobe apps and services, and is required when you want to buy Creative Cloud products.

  1. Go to Adobe accounts and click Get an Adobe ID.

    Get an Adobe ID
    Adobe sign-in page
  2. Follow the instructions and enter a valid email address. The address you enter will be your Adobe ID, so use a frequently used address that you’ll remember. Then, click Sign Up.

    Now you can sign in to your account any time using the navigation bar on pages.

  3. To sign into your account, go to and click Sign In. The sign-in link is in the top navigation bar of most pages.

  4. You will receive a mail from Adobe with a link to verify your email address. You may have to wait for some time before receiving the email.

You may want to change the email address associated with your Adobe ID if you have entered an incorrect email address or if you want to use a new primary email address.

  1. Sign in to your Adobe account with your Adobe ID (usually your email) and password.

  2. In the navigation bar at the top, click Profile.

  3. In the Account information section, enter a new primary email address that you want to associate with your Adobe ID. Click Save.


    Adobe will send you an email to verify the change. If you don’t receive the email, see Didn’t receive expected email from Adobe.

Be sure you always use the same Adobe ID (email address) when you purchase a new membership, plan, product, subscription, or service from Adobe.

If you think you have multiple Adobe IDs associated with different email addresses, are unclear which email address is associated with your membership or a purchased product, or if you’d like to delete an Adobe ID, contact us.

But before deleting your ID, remember—even if you don’t have an active subscription, keeping your Adobe ID gives you access to free membership benefits, and it can always be reactivated.

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