Download AdobeGenuineInstaller.
Find the solutions to fix the error message "You don't have permission to shut down this computer" that you get with Alt + F4 shortcut.
Do you get the following error message when using Alt + F4 to shut down your machine?
Adobe Genuine 6.5 software is causing this error.
Follow the solutions below to resolve the issue.
Press CTRL+ Alt+ Delete, sign out of your machine, and sign in again.
This solution will work if previous version of Adobe Genuine has already been pushed to your machine.
Download AdobeGenuineInstaller.
Right-click the downloaded .zip folder, click Extract All..., and then click Extract.
Open AdobeGenuineInstaller. Right-click AdobeGenuineInstaller.exe and choose Run as administrator. Wait for the installation to complete.
Press CTRL+ Alt+ Delete, sign out of your machine, and sign in again.
Sign in to your account