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Frame.io for Adobe Creative Cloud | Frequently asked questions

  1. Adobe Premiere Pro User Guide
  2. Beta releases
    1. Beta Program Overview
    2. Premiere Pro Beta Home
  3. Getting started
    1. Get started with Adobe Premiere Pro
    2. What's new in Premiere Pro
    3. Release Notes | Premiere Pro
    4. Keyboard shortcuts in Premiere Pro
    5. Accessibility in Premiere Pro
    6. Long Form and Episodic Workflow Guide
  4. Hardware and operating system requirements
    1. Hardware recommendations
    2. System requirements
    3. GPU and GPU Driver requirements
    4. GPU Accelerated Rendering & Hardware Encoding/Decoding
  5. Creating projects
    1. Start a new project
    2. Open projects
    3. Move and delete projects
    4. Work with multiple open projects
    5. Work with Project Shortcuts
    6. Backward compatibility of Premiere Pro projects
    7. Open and edit Premiere Rush projects in Premiere Pro
    8. Best Practices: Create your own project templates
  6. Workspaces and workflows
    1. Workspaces
    2. FAQ | Import and export in Premiere Pro
    3. Working with Panels
    4. Windows touch and gesture controls
    5. Use Premiere Pro in a dual-monitor setup
  7. Capturing and importing
    1. Capturing
      1. Capturing and digitizing footage
      2. Capturing HD, DV, or HDV video
      3. Batch capturing and recapturing
      4. Setting up your system for HD, DV, or HDV capture
    2. Importing
      1. Transfer files
      2. Importing still images
      3. Importing digital audio
    3. Importing from Avid or Final Cut
      1. Importing AAF project files from Avid Media Composer
      2. Importing XML project files from Final Cut Pro 7 and Final Cut Pro X
    4. Supported file formats
    5. Digitizing analog video
    6. Working with timecode
  8. Editing
    1. Sequences
      1. Create and change sequences
      2. Add clips to sequences
      3. Rearrange clips in a sequence
      4. Find, select, and group clips in a sequence
      5. Edit from sequences loaded into the Source Monitor
      6. Simplify sequences
      7. Rendering and previewing sequences
      8. Working with markers
      9. Source patching and track targeting
      10. Scene edit detection
    2. Video
      1. Create and play clips
      2. Trimming clips
      3. Synchronizing audio and video with Merge Clips
      4. Render and replace media
      5. Undo, history, and events
      6. Freeze and hold frames
      7. Working with aspect ratios
    3. Audio
      1. Overview of audio in Premiere Pro
      2. Audio Track Mixer
      3. Adjusting volume levels
      4. Edit, repair, and improve audio using Essential Sound panel
      5. Automatically duck audio
      6. Remix audio
      7. Monitor clip volume and pan using Audio Clip Mixer
      8. Audio balancing and panning
      9. Advanced Audio - Submixes, downmixing, and routing
      10. Audio effects and transitions
      11. Working with audio transitions
      12. Apply effects to audio
      13. Measure audio using the Loudness Radar effect
      14. Recording audio mixes
      15. Editing audio in the timeline
      16. Audio channel mapping in Premiere Pro
      17. Use Adobe Stock audio in Premiere Pro
    4. Advanced editing
      1. Multi-camera editing workflow
      2. Set up and use Head Mounted Display for immersive video in Premiere Pro
      3. Editing VR
    5. Best Practices
      1. Best Practices: Mix audio faster
      2. Best Practices: Editing efficiently
      3. Editing workflows for feature films
  9. Video Effects and Transitions
    1. Overview of video effects and transitions
    2. Effects
      1. Types of effects in Premiere Pro
      2. Apply and remove effects
      3. Effect presets
      4. Automatically reframe video for different social media channels
      5. Color correction effects
      6. Change duration and speed of clips
      7. Adjustment Layers
      8. Stabilize footage
    3. Transitions
      1. Applying transitions in Premiere Pro
      2. Modifying and customizing transitions
      3. Morph Cut
  10. Graphics, Titles, and Animation
    1. Graphics and titles
      1. Overview of the Essential Graphics panel
      2. Create a title
      3. Create a shape
      4. Align and distribute text and shapes
      5. Check spelling and Find and Replace
      6. Apply gradients to text and shapes
      7. Add Responsive Design features to your graphics
      8. Use Motion Graphics templates for titles
      9. Replace images or videos in Motion Graphics templates
      10. Use data-driven Motion Graphics templates
      11. Best Practices: Faster graphics workflows
      12. Working with captions
      13. Speech to Text
      14. Speech to Text in Premiere Pro | FAQ
      15. Retiring the Legacy Titler in Premiere Pro | FAQ
      16. Upgrade Legacy titles to Source Graphics
    2. Animation and Keyframing
      1. Adding, navigating, and setting keyframes
      2. Animating effects
      3. Use Motion effect to edit and animate clips
      4. Optimize keyframe automation
      5. Moving and copying keyframes
      6. Viewing and adjusting effects and keyframes
  11. Compositing
    1. Compositing, alpha channels, and adjusting clip opacity
    2. Masking and tracking
    3. Blending modes
  12. Color Correction and Grading
    1. Overview: Color workflows in Premiere Pro
    2. Auto Color
    3. Get creative with color using Lumetri looks
    4. Adjust color using RGB and Hue Saturation Curves
    5. Correct and match colors between shots
    6. Using HSL Secondary controls in the Lumetri Color panel
    7. Create vignettes
    8. Looks and LUTs
    9. Lumetri scopes
    10. Display Color Management
    11. HDR for broadcasters
    12. Enable DirectX HDR support
  13. Exporting media
    1. Export video
    2. Export Preset Manager
    3. Workflow and overview for exporting
    4. Quick export
    5. Exporting for the Web and mobile devices
    6. Export a still image
    7. Exporting projects for other applications
    8. Exporting OMF files for Pro Tools
    9. Export to Panasonic P2 format
    10. Export settings
      1. Export settings reference
      2. Basic Video Settings
      3. Encoding Settings
    11. Best Practices: Export faster
  14. Collaboration: Frame.io, Productions, and Team Projects
    1. Collaboration in Premiere Pro
    2. Frame.io
      1. Install and activate Frame.io
      2. Use Frame.io with Premiere Pro and After Effects
      3. Frequently asked questions
    3. Productions
      1. Using Productions
      2. How clips work across projects in a Production
      3. Best Practices: Working with Productions
    4. Team Projects
      1. What's New in Team Projects
      2. Get started with Team Projects
      3. Create a Team Project
      4. Add and manage media in Team Projects
      5. Collaborate with Team Projects
      6. Share and manage changes with Team Project collaborators
      7. Archive, restore, or delete Team Projects
  15. Working with other Adobe applications
    1. After Effects and Photoshop
    2. Dynamic Link
    3. Audition
    4. Prelude
  16. Organizing and Managing Assets
    1. Working in the Project panel
    2. Organize assets in the Project panel
    3. Playing assets
    4. Search assets
    5. Creative Cloud Libraries
    6. Sync Settings in Premiere Pro
    7. Consolidate, transcode, and archive projects
    8. Managing metadata
    9. Best Practices
      1. Best Practices: Learning from broadcast production
      2. Best Practices: Working with native formats
  17. Improving Performance and Troubleshooting
    1. Set preferences
    2. Reset preferences
    3. Working with Proxies
      1. Proxy overview
      2. Ingest and Proxy Workflow
    4. Check if your system is compatible with Premiere Pro
    5. Premiere Pro for Apple silicon
    6. Eliminate flicker
    7. Interlacing and field order
    8. Smart rendering
    9. Control surface support
    10. Best Practices: Working with native formats
    11. Knowledge Base
      1. Known issues
      2. Fixed issues
      3. Fix Premiere Pro crash issues
      4. Green and pink video in Premiere Pro or Premiere Rush
      5. How do I manage the Media Cache in Premiere Pro?
      6. Fix errors when rendering or exporting
      7. Troubleshoot issues related to playback and performance in Premiere Pro
  18. Monitoring Assets and Offline Media
    1. Monitoring assets
      1. Using the Source Monitor and Program Monitor
      2. Using the Reference Monitor
    2. Offline media
      1. Working with offline clips
      2. Creating clips for offline editing
      3. Relinking offline medInstia

Find answers to questions about Frame.io for Creative Cloud.

Plans

What’s included in Frame.io for Creative Cloud?

Frame.io for Creative Cloud includes real-time review and approval tools with commenting and frame-accurate annotations, accelerated file transfers for fast uploading and downloading of media, 100GB of dedicated Frame.io cloud storage, the ability to work on up to 5 different projects with another user, free sharing with an unlimited number of reviewers, and Camera to Cloud.

Which Creative Cloud plans receive Frame.io for Creative Cloud?

Frame.io for Creative Cloud will be offered in membership plans for:

  • Creative Cloud All Apps (CCI/CCT/CCE)
  • Premiere Pro Single App (CCI/CCT/CCE)
  • After Effects Single App (CCI/CCT/CCE)
  • Student Teacher All Apps (CCI)

All plans sold into K-12 and Higher Education Institutions are excluded. Customers can easily add even more collaboration and security features, users, and storage by upgrading to a Frame.io Team or Enterprise plan.

Where do I get information about Frame.io for Teams and Enterprise?

For information about Frame.io for Teams and Enterprise, contact your sales representative now.

Accounts and Billing

Am I charged when I sign in to Frame.io with my Adobe ID?

Frame.io for Creative Cloud is included in your subscription at no additional charge. Frame.io offers more plans that are available for purchase directly through the Frame.io website. View Frame.io plans here.

As a Creative Cloud subscriber, you also receive a 30-day trial of the Frame.io Team plan.

If I decide to purchase the Frame.io Team plan, is billing linked to my Adobe subscription?

No, at this time Frame.io billing is separate from Adobe Creative Cloud billing. You must purchase Frame.io Pro, Team, or Enterprise plans separate from Creative Cloud.

I already created a free Frame.io account with my Adobe ID. How do I get Frame.io for Creative Cloud?

To create a new Frame.io account with your Adobe ID, you must first change your existing Frame.io primary email address.

  1. Change the email address in your existing Frame.io account so it is no longer the same email address as your Adobe ID. 
  2. Once the email address associated with your Adobe ID is no longer connected to the existing account, you can log in to Frame.io by selecting the Continue with Adobe ID button to activate Frame.io for Creative Cloud. 
Note:

Be sure to download any assets you like to keep from your original account before making the change. If you would like assistance, contact Frame.io support.

Getting started

How do I begin using Frame.io for Adobe Creative Cloud?

As a Creative Cloud subscriber, you can sign into Frame.io using your Adobe ID (Locate your Adobe ID here). Sign in directly through the Frame.io panel built into the latest versions of Premiere Pro and After Effects (Update your app). You may also log in directly through the Frame.io website.

The first time you sign in to Frame.io using your Adobe ID, you will start a 30-day free trial of the Frame.io Team plan. At the end of the 30-day Frame.io Team plan trial, you’ll continue to receive Frame.io for Creative Cloud, or you can purchase the Frame.io Team plan (More information on Frame.io plans here).

If you are a Creative Cloud Teams or Enterprise member, your administrator should set up or enable the Frame.io account first and then invite you and your group members to the account to maximize your collaboration. For more information, see Frame.io and Creative Cloud for teams and enterprise plans.

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