Get started with Adobe XD

Need help with your plan?

Forgot your Adobe ID or password?

Your Adobe ID is the email address you used when you first started a trial or purchased an Adobe app or membership. Find solutions to common Adobe ID and sign-in issues.

Why do I have to sign in to use XD?

You need to sign in periodically for licensing validation -- every 30 days for monthly and annual members. Sign-in is also required when you download or update XD. For more information, see Sign in to activate your Adobe apps.

I purchased the wrong plan. How do I switch plans?

Learn how to change to a different Adobe plan or modify the storage or billing frequency of your current subscription.

How can I get my invoice?

You can print an invoice form your account on Adobe.com. For details, see Print a payment receipt or invoice.