Installing Feature Pack 18912

In your AEM instance, navigate to Tools > Security > Users and select Create User. This service user must have read/write permissions to /content/dam.

In the ID and Password fields, enter a user name and password; for example, FTP User. This name appears in the timeline as the user who created the asset. When an asset is uploaded from FTP, an asset is considered created when it is uploaded to the FTP server and is pushed to AEM.

Contact Adobe support by filing a customer support ticket to access Feature Pack 18912 for downloading. In the customer support ticket, provide the following information:

• Server IP address for the author instance, including the port number (by default, the port number is 4502.) 
• AEM service user username/password from the previous step

When you receive Feature Pack 18912 from Adobe support, install it.

See How to Work with Packages for more information on using Package Share and packages in AEM.