Workflows typically include steps that require a person to perform an activity on a page or asset. The workflow selects a user or group to perform the activity and assigns a work item to that person or group.
If a step has been assigned to you, but for any reason you are unable to take action, you can delegate the step to another user or group.
The users who are available for delegation depend on who was assigned the work item:
- If the work item was assigned to a group, the group members are available.
- If the work item was assigned to a group and then delegated to a user, the group members and the group are available.
- If the work item was assigned to a single user, the work item cannot be delegated.
When you are assigned a work item (for example, Approve Content) various alerts and/or notifications appear:
After you have taken the action indicated you can complete the work item, thus allowing the workflow to continue. Use the following procedure to complete the work item.