Problem: Photoshop Elements 13 crashes when you try to import files

On a Mac OS X (10.10.3) computer, while using the Open dialog (File > Open), when you attempt to import files from the Music, Photos, or Movies folders (Media section in the left panel), Photoshop Elements 13 crashes.

Note:

If you are looking for a workaround to this error in Premiere Elements 13, see this knowledgebase article.

Solution

Install the Mac OS X 10.10.4 update to fix this issue.

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