The Order Prints from Costco option is missing in Elements Organizer.

In the Photoshop Elements software purchased from Costco, the Order Prints from Costco option is missing in Elements Organizer. 

Solution

  1. Download the required configuration file for your version of Photoshop Elements. Right-click the appropriate link from the table below and save the XML file.

    Photoshop Elements version Download link
    14 Configuration file
    13 Configuration file
    12 Configuration file
    11 Configuration file
    10 Configuration file
  2. Save the XML file to your computer.

  3. Browse to the Assets folder and place the XML file downloaded in the previous step there. Find the path to the Assets folder from this table:

    Note:

    To browse to a folder location:

    • On a Windows computer, use Explorer.
    • On a Mac, use Finder.

    Version Folder
    14

    Windows:

    C:\Program Files\Adobe\Photoshop Elements 14\Assets

    Mac OS:

    Applications > Adobe Photoshop Elements 14 > Support Files > Assets

    13

    Windows:

    C:\Program Files\Adobe\Photoshop Elements 13\Assets

    Mac OS:

    Applications > Adobe Photoshop Elements 13 > Support Files > Assets

    12

    Windows:

    • 32 bit: C:\Program Files\Adobe\Photoshop Elements 12\Assets
    • 64 bit: C:\Program Files (x86)\Adobe\Photoshop Elements 12\Assets

    Mac OS:

    Applications > Adobe Photoshop Elements 12 > Support Files > Assets

    11

    Windows:

    C:\Program Files\Adobe\Photoshop Elements 11\Assets

    Mac OS:

    Applications > Adobe Photoshop Elements 11 > Support Files > Assets

    10

    Windows:

    C:\Program Files\Adobe\Photoshop Elements 10\Assets

    Mac OS:

    Applications > Adobe Photoshop Elements 10 > Support Files > Assets

  4. In Elements Organizer, do one of the following:

    • Windows: Select Edit > Preferences.
    • Mac OS: Select Adobe Elements 11 Organizer > Preferences.
  5. Select Adobe Partner Services.

  6. Click the Refresh button next to Manually Check For New Services.

Additional information 

This issue occurs when the previous Elements Organizer application on your computer is replaced with a later version. As a result, the config file is overwritten. The Elements Organizer application can get replaced after every later install of Adobe Photoshop Elements or Adobe Premiere Elements.

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