Issue: Unreadable text appears when you type in Japanese or Chinese

During the installation of Photoshop Elements or Premiere Elements, while typing into the dialog that enables you to create an Adobe ID, illegible characters are typed. This issue occurs, generally, while using Japanese 2-byte surrogate pair and Chinese 4-byte languages.

Solution: Update your language packs

Use the Microsoft Update service to install the latest language packs for your locale, to view the text correctly.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy