Creating an SMS delivery is very similar to creating a regular email. The following steps describe the configuration that is specific to this channel. Refer to Creating an email for more information on other options.
Advanced SMS parameters are detailed in the SMS configuration section.
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A Routing external account configured on the Mobile (SMS) channel with the Bulk delivery mode. For more on this, refer to the Routing section.
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Create an SMS delivery. You can do it from the Adobe Campaign home page, in a campaign or in the marketing activity list.
You can also add an SMS activity in a workflow. For more on this, refer to the Workflows guide.
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Add content to your SMS. You can also define the content by clicking the Content section of the delivery dashboard, once the SMS creation is finalized.
If you have inserted personalization fields or conditional text into the content of your SMS message, the length of the message may vary from one recipient to another. This is because these factors may introduce characters that are not taken into account by the GSM encoding. This is why the message length has to be evaluated once personalization has been carried out.
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Uwaga:
You can set global cross-channel fatigue rules that will automatically exclude oversollicited profiles from campaigns. See Fatigue rules.
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Send proofs to check and validate your message and monitor its inbox rendering, see the Sending proof section.