Verify whether Adobe Premiere Elements supports the file format and the device from which you import the file.
For a list of supported devices, see http://kb2.adobe.com/cps/873/cpsid_87347.html.
Supported file types for import
In addition to capturing footage, you can import image, video, and audio files. You can add files from folders on your computer, accessory hard drives, and mobile phones. You can also add files from DVDs, Blu-ray discs, CDs, digital cameras, other devices, or the Internet. Adobe Premiere Elements supports WDM, and AVCHD formatted video.
Files that you add to a project are visible in the Project Assets panel in the Expert view. Adobe Premiere Elements automatically adds them to Elements Organizer.
note: Some file formats require activation of components before you can add them to a project.
Adobe Flash® (.swf)
AVI Movie (.avi)
AVCHD (.m2ts, .mts, .m2t)
DV Stream (.dv)
MPEG Movie (.mpeg, .vob, .mod, .ac3, .mpe, .mpg, .mpd, .m2v, .mpa, .mp2, .m2a, .mpv, .m2p, .m2t, .m1v, .mp4, .m4v, .m4a, .aac, 3gp, .avc, .264)
QuickTime Movie (.mov, .3gp, .3g2, .mp4, .m4a, .m4v)
Windows Media (.wmv, .asf) - Windows only
note: To import video from mobile phones (.3gp and .mp4), you must have the most recent version of QuickTime installed on your computer.
Adobe Photoshop® (.psd)
Adobe Premiere Elements title (.prtl)
Bitmap (.bmp, .dib, .rle)
CompuServe GIF® (.gif)
JPEG® (.jpg, .jpe, .jpeg, .gif)
Pixar Picture (.pxr)
Portable Network Graphic (.png)
RAW (.raw, .raf, .crw, .cr2, .mrw, .nef, .orf, .dng)
Advanced Audio Coding (.aac)
Dolby® AC‑3 (.ac3)
Macintosh® Audio AIFF (.aif, .aiff)
MP3® Audio (.mp3)
MPEG® Audio (.mpeg, .mpg, .mpa, .mpe, .m2a)
Windows Media (.wma) - Windows only
Windows WAVE (.wav)
note: Dolby AC‑3 is imported as a stand-alone.ac3 file or as part of an encoded audio file in a .vob (DVD) or .mod (JVC® Everio) file, but exported as Dolby Digital Stereo only.
Some file formats such as MPEG-2 and MPEG4(SP) require component activation before you can add them to a project. If you are connected to the Internet, component activation occurs automatically. If you are not connected to the Internet, the Activating Component dialog box appears.