Issue: Premiere Pro CC 2015 (9.1) crashes when launching the application if the computer is on Windows and has an AMD CPU.
Users report that Premiere Pro CC 2015 (9.1) crashes on launch on Windows-based computers with AMD CPUs.
Currently, Premiere Pro CC 2015.1 (9.1) does not launch on Windows-based computers that have an AMD CPU installed. Use an earlier version of Premiere Pro until a fix is released.
If an earlier version of Premiere Pro is not installed, do one of the following:
- Install Premiere Pro CC 2014 from the Creative Cloud desktop application.
- Install Premiere Pro CC 2015 (9.0) from the ProDesignTools website.
Update to Premiere Pro CC 2015 (9.0.2) by applying the 9.0.2 patch.