ERROR notification codes

Code Name InnerNotification Metadata Keys Comments
DRM
100000 DRM_ERROR MAJOR_DRM_CODE MINOR_DRM_CODE DESCRIPTION
Playback
101000 PLAYBACK_ERROR
101001 NATIVE_PLAYBACK_ERROR

None

DESCRIPTION INTERNAL_ERROR URL
101008 SEEK_ERROR

None

DESCRIPTION

An error has occurred while performing a seek operation.

101009 PAUSE_ERROR

None

None

An error has occurred while performing a pause operation.

101101 AUDIO_TRACK_CHANGE_FAIL PLAYER_NOT_READY

None

Invalid resource
102000 INVALID_MEDIA_PLAYER_ITEM

None

None

Ad processing
104001 AD_RESOLVER_METADATA_INVALID AD_NOT_INSERTED

None

Ad resolving failed due to invalid ad-metadata format.

104005 AD_INSERTION_FAIL AD_NOT_INSERTED

None

Ad resolving phase has failed.

104006 AD_UNREACHABLE

None

None

Native
106000 NATIVE_ERROR

None

INTERNAL_ERROR

A low-level iOS error occurred.

Configuration
107002 SET_CC_VISIBILITY_ERROR

None

None

An error has occurred while attempting to change the visibility of the CC tracks.

107003 SET_CC_STYLING_ERROR NATIVE_ERROR

None

An error has occurred while attempting to change the styling options for the CC tracks.

iOS specific
170000 AD_HLS_VERSION_INCOMPATIBLE AD_INSERTION_FAIL

None

The HLS version of the ads are highter than the HLS version of the content.

170001 ARGUMENT_ERROR

None

None

Argument error

170002 M3U8_PARSER_ERROR

None

DESCRIPTION

Could not parse m3u8.

170003 WEBVTT_PARSER_ERROR

None

None

Could not parse Webvtt.

170004 HLS_SEGMENT_ERROR

None

DESCRIPTION URL INTERNAL_ERROR

Segment exceeds specified bandwidth for variant.

170005 MBR_MEDIASEQUENCE_OFFSYNC

None

None

The media sequence number is not on sync on all the HLS streams of this MBR.

170006 MISSING_FILE_ERROR

None

DESCRIPTION URL INTERNAL_ERROR

Missing file or not responding.

HTTP 404: File not found.

170007 AD_EMPTY_RESPONSE AD_INSERTION_FAIL

None

Could not retrieve ads. Empty response.

170008 AD_TIMEOUT AD_INSERTION_FAIL

None

Could not retrieve ads. Timeout error.

170009 SUBTITLES_TRACK_CHANGE_FAIL PLAYER_NOT_READY

None

Error while changing the subtitles track.

170010 SITECATALYST_ERROR

None

DESCRIPTION

Site catalyst error. See description.

170011 AD_TARGET_DURATION_INCOMPATIBLE AD_INSERTION_FAIL

None

The TARGET DURATION of the ad is higher than the TARGET DURATION of the content.