Adobe Campaign Classic (v6 or v7) comes with a set of modules and options. The availability of these modules and their use can depend on the type of deployment of your installation. This article shares some details about the main differences for certain features between fully hosted (Managed Services) and on-premise deployments.

Introduction

The different types of deployment available for Adobe Campaign Classic are detailed in the following document: Hosting models.

This article shows the main differences between hosted (Managed Services) and on-premise deployments. Hybrid deployments specificities depend on the elements hosted by Adobe and hosted in your premises.

You can also visit the Adobe Campaign Classic product description page.

Hosted / On-premise matrix

Capability Managed Services Hybrid On-premise Comments
Connecting to an external database (FDA - Federated Data Access) Not available Available Available The external database needs to be exposed to the Campaign server. As a consequence, FDA is only available for deployments that are not fully hosted by Adobe.
Configuring the application server Request to support Available Available

The server configuration files and all the parameters they contain can only be modified by Adobe when hosted by Adobe. If you want a specific configuration to be enabled or modified, contact Adobe to have it done. For example:

  • Configuring security zones
  • Managing http headers
  • Managing time zones
  • Configuring data buffer zone for Interaction
  • Any configuration requiring to modify a configuration file.
Deliverability - Archiving emails Request to support Request to support Available  
Managing Message Center execution instance Request to support Request to support Available Certain actions, such as creating users on Message Center execution instance, can only be done by Adobe for fully Adobe hosted deployments.
Managing Mid-sourcing platform Request to support Request to support Available Mid-sourcing platforms hosted by Adobe can only be configured by Adobe.
Inbox rendering via Litmus Request to support Request to support Request to support You need a Litmus account. If you don't have a Litmus account, you can request an account to Adobe, who will provide the necessary details or perform the configuration.
Integrating with IMS (Adobe ID) Request to support Request to support Request to support IMS provisioning is performed by Adobe. Integrating with IMS is a prerequisite for several Adobe Experience Cloud integrations, such as Audience Manager/People core service, Assets core service.
Connecting with ACS (Adobe Campaign Standard) Available Available Not available The ACS Connector is only available for Adobe Campaign Prime (v7). It connects with Adobe Campaign Standard, which is hosted by Adobe.
Encrypting/Decrypting data for file transfers Request to support Available Available Enabling file pre- or post-processing requires installing the necessary utility on the Adobe Campaign server. For example, pgcrypto.
Zipping/Unzipping files Request to support Available Available Enabling file pre- or post-processing requires installing the necessary utility on the Adobe Campaign server. For example, gzip.
Updating your Adobe Campaign instance Request to support Request to support Available New builds are made available regularly. You can choose to update your application server and your client console. For instances hosted by Adobe, the update can be performed after sending a request to Support.
Domain Name Delegation Request to support Request to support Not available  
Installing SpamAssassin Request to support Available Available Installing SpamAssassin requires editing the server configuration file.
Accessing deliverability reports Available Request to deliverability team Available In certain cases of hybrid deployments, deliverability reports cannot be accessed from the marketing instance.
Configuring LDAP authentication Not Available Available Available  

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