Supported Platforms for AEM Forms on JEE

AEM Forms on JEE server can be set up using any combination of supported operating systems, application servers, databases, database drivers, JDK, LDAP servers, and email servers.

This document lists the supported client and server platforms for AEM Forms on JEE. Adobe provides several levels of support, both for our recommended configurations and for other configurations. The document also lists other supported software and their version, exceptions, patch definitions, and third-party software patch support policy.

Adobe recommends these configurations and provides full or restricted support as part of the standard software maintenance agreement:

You can run AEM Forms on JEE on a physical machine or a virtual environment. However, if you encounter any issue with AEM Forms on a virtual environment, try replicating the issue on a physical machine. If the issue persists on the physical machine, contact Adobe Support for a resolution. For issues that do not replicate on the physical machine, contact your virtual environment vendor.  

• MongoDB is third-party software and is not included in the AEM licensing package. For more information see the MongoDB licensing policy page.
  
• In order to get the most of your AEM deployment, Adobe recommends licensing the MongoDB Enterprise version in order to benefit from professional support.
• Adobe Customer Care will assist qualifying issues related to the usage of MongoDB with AEM. For more information, see the MongoDB for Adobe Experience Manager page.
• 'File System' includes block storage that is POSIX compliant. This includes network storage technology. Mind that file system performance might vary and influences the overall performance. It is recommended to load test AEM in combination with the network/remote file system.
• The Document Security module does not use Content Repository. It implies, if you are using only Document Security and do not plan to use HTML Workspace, HTML5 forms, or adaptive forms, then do not install Content Repository.
• Only MongoDB Storage Engine WiredTiger is supported.
• MongoDB Sharding is not supported in AEM.

Consider the following exceptions while choosing a platform to set up your AEM Forms on JEE server.

1. AEM Forms on JEE doesn’t support Oracle WebLogic and JBoss® on IBM® AIX®.
2. AEM Forms on JEE doesn’t support Oracle WebLogic and IBM® WebSphere® with MySQL.
3. AEM Forms on JEE doesn’t support Oracle Solaris™ with Intel® architecture (only SPARC® is supported).
4. AEM Forms on JEE doesn’t support Oracle WebLogic and JBoss on SUSE Linux Enterprise Server 12. Only IBM WebSphere 8.5.5.5 is supported on SUSE Linux Enterprise Server 12.
   
5. For JDK 7 variants, AEM Forms on JEE doesn't support any other JDK other than Oracle Java™ SE with Oracle WebLogic irrespective of the OS variant
6. AEM Forms on JEE doesn’t support MySQL database on a clustered environment.
   
7. AEM Forms on JEE doesn’t support any JDK with JBoss® other than Oracle Java™ SE.
8. AEM Forms on JEE doesn’t support any JDK with IBM® WebSphere® other than IBM® JDK.
9. AEM Forms on JEE doesn’t support IBM® DB2 with JBoss®.
10. CRX-repository supports persistence of type TarMK, MongoDB, and relational databases (RDBMK).You cannot have 2 different database systems between the application server and the CRX-repository.
11. AEM Forms on JEE does not support TarMK for clusters. For a single-server installation, you can use TarMK, RDBMK, and MongoDB.
12. You can install all the modules of AEM Forms on all the supported Storage & Persistence types (TarMK, RDBMK, and MongoDB).
    
13. Clustered environments with relational databases are supported for production use under a "gated" program. If you intend to use a relational database in a clustered environment, contact AEM Forms product team at forms_documents@adobe.com for approval.
14. AEM Forms on JEE does not support TarMK Cold Standby.
15. AEM Forms on JEE does not support vertical clustering.
16. AEM Forms on JEE doesn’t support IBM Content Manager connector client version 8.4.3 on Oracle Solaris 11.
17. AEM Forms on JEE doesn’t support IBM FileNet 5.2's process engine.
18. AEM Forms on JEE does not support MySQL for RDBMK persistence.
    

In addition, consider the following points while choosing software for Adobe AEM Forms on JEE deployments:

• AEM Forms on JEE supports updates, patches, and fix packs on top of the specified major and minor version of supported software. However, update to the next major or minor version is not supported unless specified.
• Cluster-based installations do not support TarMK persistence. For information about supported persistence, see Choosing a persistence type for an AEM Forms installation.
• AEM Forms on JEE supports various third-party software as per our Third-party software support Policy.
• AEM Forms on JEE supports platforms as per the support provided by third-party vendors. Some combinations may not be allowed by third-party vendors. For example, many vendors have not certified their application servers with IBM® DB2 10.5, and Oracle WebLogic 12c is not supported with Oracle Solaris 10 update 8 and below. As a result, AEM Forms on JEE also doesn’t support these combinations. To ensure that you choose the supported software versions, check the support matrix for the third-party vendors as well.
  

System requirements for a single-server AEM Forms on JEE deployment

System requirements for a clustered AEM Forms on JEE deployment

• Microsoft Windows Server 2012, Windows 10, Microsoft Windows 8.1, and Windows 7
  
  • 1 GHz or faster processor with support for PAE, NX, and SSE2.
    
  • 1 GB of RAM for 32-bit or 2 GB of RAM for 64-bit OS
    
  • 16 GB disk space for 32-bit or 20 GB disk space for 64-bit OS

  Note: To install Designer on Windows, run the installer with Administrative privileges.

• Graphics memory – 128 MB of GPU (256 MB recommended)
• 2.35 GB of available hard-disk space
• DVD-ROM drive
• Internet Explorer 10 or 11; Firefox 45.x
• 1024 X 768 pixels or greater monitor resolution
• Video hardware acceleration (optional)
• Acrobat Pro DC, Acrobat Standard DC, or Adobe Acrobat Reader DC.
  

AEM Forms app is available on the following platforms:

iOS

• Apple iPad, iPad Air, and iPad mini running iOS 8.4 and above.

Android

• Android Jelly Bean, Kit Kat, and above [API Level 19 and above].
  AEM Forms app is certified on 7- and 10-inch Samsung Galaxy tablets and 7-inch Google Nexus tablet.

Windows

• Microsoft Surface devices, tablets, laptops, and desktops running Microsoft Windows 10 and Microsoft Windows 8.1 operating systems.

Click here to see the system requirements for Adobe Document Security Extension for Microsoft® Office.

AEM Forms on JEE supports Adobe® Central Output Server 5.7.1. For more information, see Adobe Central Output Server upgrade.

Microsoft® Windows® 2012 is not supported for all specified client-side software except Reader and Acrobat.

Also, AEM Forms on JEE supports updates, patches, and fix packs on top of the specified major and minor version of supported software. However, update to the next major or minor version is not supported unless specified.

The third-party software requirements for AEM Forms on JEE are documented in the “System Requirements” section of their respective product documents. All documentation can be accessed from https:///content/help/en/experience-manager/6-2/forms/user-guide.html. 

AEM Forms on JEE’s third-party reference platforms state the specific patch level of third-party infrastructure that was current during the development and release of AEM Forms on JEE, and from the minimum patch/service pack level of the infrastructure supported by that version of AEM Forms on JEE. 

Adobe supports urgent or recommended patches issued by third-party vendors upon their release assuming that third-party vendors guarantee backward compatibility with the versions that AEM Forms on JEE supports. Adobe will only support patches released after the minimum patch level stated in the AEM Forms on JEE documentation.

In some cases, Adobe does not support third-party updates that change major functionality, and thus do not support full backward compatibility. For details on the supported updates, see Supported patch definitions for specific vendor products and the patch types Adobe supports.

Under circumstances beyond Adobe’s control, third-party patches that claim backward compatibility may have negative impact on the Adobe products or customer environments. In such cases, Adobe recommends that customers assess the impact of any urgent patch from a third party before applying them to critical systems. Adobe will work with third parties using reasonable business efforts to resolve such issues, either through normal Adobe support programs or by third parties rectifying the issue in their patch. This does not guarantee that a newly released third-party patch that will be supported by Adobe will work as documented by the vendor or with AEM Forms on JEE.

Adobe reserves the right to change the third-party reference platforms supported by a AEM Forms on JEE release and their supported patch definitions at any given point.

Additional information for third-party patches can also be found by searching the Adobe Enterprise Support site for knowledgebase articles related to your product.