Troubleshoot Infopanel and rollovers | Scene7

Issue

Image maps with rollover data are not displaying correctly. For example, the following error occurs when you roll over an image map:

"Please try again later."

Solutions

Make sure that each of the following conditions is met:

  • The image maps for the images in the eCatalog are saved.
  • Each image map has a valid entry for href and rollover key.
  • Each image map is "turned on."
  • The rollover key for each map is unique (usually corresponding to the map name)
  • s7infoserver URL is defined via the Viewer Preset or in the viewer URL.
  • Info Panel Data File content is present for the eCatalog or the viewer preset.
  • Response template (that is the user template) is valid XML and references the correct variables

 Adobe

Obțineți ajutor mai rapid și mai ușor

Utilizator nou?

Adobe MAX 2024

Adobe MAX
Conferința despre creativitate

14 – 16 octombrie, Miami Beach și online

Adobe MAX

Conferința despre creativitate

14 – 16 octombrie, Miami Beach și online

Adobe MAX 2024

Adobe MAX
Conferința despre creativitate

14 – 16 octombrie, Miami Beach și online

Adobe MAX

Conferința despre creativitate

14 – 16 octombrie, Miami Beach și online